Transport Operations Support

Culina; Telford; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Salary Sacrifice Car Scheme

Wellbeing Support

Eye Care Vouchers

Reward & Recognition

Everyday Discounts

Job summary

Culina is seeking a Transport Operations Support for our Chilled & Fresh division in the UK. This role supports the Transport Department with administration, timesheets, POD management and ETAs, working 4 on 4 off nights (6pm–6am).

You will work closely with the Transport Shift Manager to ensure smooth, accurate deliveries and documentation. Key tasks include debriefing drivers, POD handling, and maintaining accurate records and spreadsheets to support daily operations.

Qualifications

• Capable of working without direct supervision.
• Adaptable approach to work and training.
• Conscientious, reliable and positive.
• Ability to work under pressure to meet deadlines.
• Strong computer literacy, especially MS Office (PowerPoint, Word, Excel).
• Team player and able to communicate at all levels.

Responsibilities

• Brief drivers after shifts and check timesheets.
• Ensure PODs are returned and filed correctly.
• Scan and store PODs using the document management system.
• Prepare drivers' wallets and issue delivery notes.
• Print despatch notes and restock despatch paper.
• Answer phone and handle inquiries.
• Communicate ETAs to Customer Services.
• Update spreadsheets for changes, runs, and trailer checks.
• Depart loads using Transport Management System.
• Ensure uplifts are dispatched in correct loads.

Skills

Independent worker

Adaptable

Conscientious

Reliable

Under pressure

Prioritise workload

MS Office

Team player

Tools

TMS

Document management system

Job description

Culina is the UK’s leading independent specialist supply chain partner, trusted by some of the nation’s best recognised food, fast-moving consumer goods (FMGC) and retail brands. We're proud to employ over 22,000 colleagues across 100+ locations nationwide, supported by a fleet of more than 5,500 trucks and trailers delivering every day.

We currently have an exciting opportunity in our Chilled & Fresh division – from supplier to shelf, we make fresh supply chains simpler. Our expertise in temperature-controlled logistics ensures products are delivered safely, efficiently and on time, helping customers maximise availability and minimise waste.

Job Description

Life in this role

As part of our Chilled & Freshdivision, we have an exciting opportunity to join the team as a Transport Shift Manager

Shift:4 on 4 off nights,6pm - 6am

Reporting into the Transport Shift Manager, the Transport Operations Support will provide general administration support to the Transport Department.

Key Duties of Transport Operations Support:

• Correctly debriefing drivers
• Checking all timesheets for correct completion and ensuring all PODs are returned completed correctly
• Scanning and storing PODs using Culina’s document management system
• Preparing drivers’ wallets and issuing delivery notes in drop sequence plus any other relevant delivery information
• Printing all despatch notes and replenishing despatch paper as required
• Answering the telephone and assisting with any enquiries
• Ensuring all estimated time of arrivals (ETAs) are communicated to Customer Services
• Consistently updating all spreadsheets including, but not limited to; change-overs, run summaries and trailer check sheets
• Departing loads using Transport Management System (TMS)
• Ensuring all uplifts are despatched in correct loads

Qualifications

What you’ll need ...

• Ability to work without direct supervision
• Adaptable approach to work / training
• Conscientious and reliable
• Positive and adaptable attitude
• Ability to work efficiently and accurately under pressure
• Effectively prioritise work load in order to meet set deadlines
• Good standard of computer literacy, particularly MS Office e.g. PowerPoint, Word and Excel
• Able to work as part of a team or individually
• Able to work effectively and communicate to the correct level

Additional Information

What is in it for you?

If you're looking for a role where you can make an impact, develop your career, and be part of a team that works as one to achieve great results, we'd love to hear from you.

• Salary Sacrifice Car Scheme - our salary sacrifice scheme offers a cost-effective way to drive an electric vehicle, with payments taken directly from your salary. Eligibility and salary thresholds apply.
• Wellbeing Support – your wellbeing matters to us. Through our Employee Assistance Programme, you'll have 24/7 access to confidential counselling and legal support, whenever you need it.
• Eye Care Vouchers – free eye tests and discounts on prescription glasses.
• Reward & Recognition – we love celebrating great work, we recognise those who go above and beyond.
• Everyday Discounts – our benefits platform gives you access to discounts from over 50 leading retailers, helping your money go further every day.

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