Transport Planner

AIMCH; Chester-le-Street; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading construction firm in Chester-le-Street is seeking a Transport Planner to join their team. The role involves managing customer orders, communication with stakeholders, and ensuring safety procedures. Suitable candidates should have strong planning, customer service skills, and geographic knowledge of the North East. This position offers career development opportunities and an inclusive work environment.

Benefits

Bonus scheme

Enhanced holiday entitlement

Contributory pension scheme

Employee Assistance helpline

Employee communities and networks

Training and development opportunities

Qualifications

• Proven experience in a Planning role in a busy, customer-focused environment.
• Ability to handle multiple stakeholders effectively.

Responsibilities

• Handle inbound and outbound calls.
• Process customer orders.
• Raise safety concerns immediately.
• Proactively inform of changes.
• Handle complaints.
• Communicate effectively with stakeholders.
• Record data accurately.
• Manage assets and materials.
• Source and manage external assets.
• Manage costs effectively.

Skills

Excellent planning and organisational skills

Excellent time management skills

Proven customer service and telephone skills

Superb attention to detail

Ability to communicate with stakeholders

Proven teamwork capability

Speed and efficiency in decision making

Commercial awareness

IT literacy

Good geographical knowledge of the North East

Job description

At Tarmac, who you are matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer.

We are currently looking for a Transport Planner to join our fantastic team at Tarmac Birtley in Birtley, Chester-le-Street, Co Durham. As well as Birtley and Chester-le-Street, this role is commutable from Gateshead, Newcastle upon Tyne, Consett, Durham, Sunderland, Middlesbrough, Hartlepool, Darlington, South Shields, Wallsend, Longbenton and the surrounding areas.

Were working hard to create a dynamic and inclusive environment and its important that our people come from a variety of different backgrounds.

Role Responsibility

Responsibilities

Reporting to the Distribution Supervisor the role of Transport Planner will work with multidisciplinary teams with both internal and external stakeholders including customers, customer service, planning and haulage drivers. The role will also be responsible for:

• Handling of inbound and outbound calls
• Process customers orders
• Raise any safety concerns immediately
• Proactively chase and inform of changes
• Complaint handling
• Effective communication with key stakeholders
• Accurate recording of data
• Uphold company values
• Effective management of assets and materials
• Sourcing and management of external assets
• Effective cost management
  
  

The Ideal Candidate

The ideal candidate for the role of Transport Planner will already have proven experience working in a hectic Planning role but we welcome applications from those who enjoy working in a busy, challenging customer focussed environment dealing with multiple stakeholders.

Suitable candidates for the role of Transport Planner will also have:

• Excellent planning and organisational skills
• Excellent time management skills and the ability to multi task and manage expectations successfully
• Proven customer service and telephone skills
• Superb attention to detail
• Ability to communicate with stakeholders at all levels
• Proven teamwork capability
• Speed and efficiency in making decisions
• Commercial awareness
• IT literacy
• Good geographical knowledge of the North East region (preferred)
• Knowledge of transport law (preferred but not essential)
  
  

Why Tarmac

Benefits

In addition to this role we also offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits including:

• Bonus scheme
• Enhanced holiday entitlement
• Contributory pension scheme
• Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
• Access to our Employee Assistance helpline for free and confidential advice
• Access to join our Employee Communities (employee networks) we currently have nine communities inc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause
• Training and development opportunities
  
  

Interested? Why not click here to find out more? Go on... are you ready to build your future?

Tarmac, a CRH company, is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community.

Please click on the apply button to complete your application.Occasionally we receive a large volume of applications for our roles and when this happens we sometimes bring the published closing date forward, so please apply promptly to avoid disappointment.

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Tarmac Trading Limited

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