Transport Operations Supervisor - Shift & Dispatch Lead

Booker; Hoddesdon; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Pension

21 days Holiday

Healthcare Cash Plan

Personal Accident Scheme

10% Tesco discount

20% discount on F&F Clothing

Tesco Café discount 10%

25% discount at Pizza Express & PizzaH

25% discount at Burger King

Pension – employer match

Life assurance 1 year

Health and Wellbeing support & EAP

Discounts website for everyday savings

Job summary

Booker is seeking an Assistant Shift Manager to join our fast-paced transport team. You will help deliver the daily plan, oversee loading activities and manage attendance records, while supporting the Shift Manager across all transport operations.

You’ll collaborate with warehouse teams, monitor compliance, conduct driver checks and lead routine staff meetings to maintain smooth shift performance.

Qualifications

• Educated to GCSE level or equivalent.
• Office/administrative experience at management level.
• High confidentiality, accuracy and communication.
• Ability to lead and develop a team.
• Technical capability with systems and process flows.

Responsibilities

• Oversee dispatch board, monitor arrivals and ensure departures.
• Manage and report colleague absences.
• Coordinate with staffing agencies to fill gaps.
• Conduct meetings including welfare checks, investigations and hearings.
• Support transport compliance standards enforcement.
• Collaborate with warehouse to resolve loading issues.
• Perform routine driver licence checks for compliance.
• Assign and track vehicles using fleet systems.
• Prepare and process reports on driver infringements.
• Investigate personal and vehicle incidents.
• Provide operational support across transport function as needed.

Skills

Leadership

Confidentiality

Microsoft Office

Relationship building

Problem solving

Education

GCSE level or equivalent

Tools

Tachomaster

Microlise

SAP

Job description

Booker is seeking an Assistant Shift Manager to join our fast-paced transport team. You will help deliver the daily plan, oversee loading activities and manage attendance records, while supporting the Shift Manager across all transport operations.

You’ll collaborate with warehouse teams, monitor compliance, conduct driver checks and lead routine staff meetings to maintain smooth shift performance.