Nighttime Delivery Operations Supervisor

Booker; Hempstalls; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Booker colleague card

Tesco colleague discount

Tesco Mobile discounts

Tesco Bank discounts

Eye test & glasses discount

Tesco Pharmacy health checks

RAC breakdown discounts

Cycle to work scheme

Save As You Earn shares

Pension plan

Life assurance

Job summary

Booker is seeking a Nighttime Transport Supervisor to join our team. You will be accountable for the efficient running of a busy delivery operation, leading a team of drivers and pickers, and motivating them to hit daily targets while keeping customer satisfaction at the forefront.

Excellent telephone and customer service skills are required, with a focus on safety, compliance and brand standards. The role involves coordinating tasks and ensuring vehicles are roadworthy and compliant.

Qualifications

• Experience of supervising a small to medium sized team, in either warehouse or transport.
• Experience of working in a customer focused environment.
• Management CPC would be advantageous.

Responsibilities

• Ensure the Delivered Department is compliant with Company policy and procedures, taking a consistent approach with all team members.
• Ensure important management information is communicated out to all relevant team members
• Supervise and maintain a safe working environment for all colleagues and customers, reporting any Health & Safety concerns to the Store Management team.
• Passionately promote and drive brand image through knowledge of product, excellent customer service and by ensuring that company guidelines are followed at all times.
• Support the delivery manager in ensuring all vehicles are roadworthy and legally compliant
• Supervise, plan and co-ordinate to ensure all tasks are completed in an effective and timely manner

Skills

Team leadership

Customer service

Job description

Booker is seeking a Nighttime Transport Supervisor to join our team. You will be accountable for the efficient running of a busy delivery operation, leading a team of drivers and pickers, and motivating them to hit daily targets while keeping customer satisfaction at the forefront.

Excellent telephone and customer service skills are required, with a focus on safety, compliance and brand standards. The role involves coordinating tasks and ensuring vehicles are roadworthy and compliant.