Transport Operations Manager — Safety, Quality & Leadership

Dnata; Birmingham; Hybrid; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Emirates global family

Free breakfast, lunch and dinner on on

Free tea and coffee

Simply health Plan

Refer a Friend Scheme

Discounted gym membership

Cycle to Work Scheme

Inhouse apprenticeship programme

Job summary

Dnata in Birmingham seeks an Operations Manager (Transport) to lead daily service delivery, ensuring safety, cost, quality and people KPIs are met. You will build effective teams, maintain strong customer relationships and ensure compliance with airline standards.

The role requires strong experience in transport/logistics, a Level 4 qualification, and solid people management skills to drive continuous improvement and efficient operations on site in Birmingham.

Qualifications

• Experience in quality systems, HACCP or health & safety standards.
• Experience in transport, logistics or manufacturing environments.
• Demonstrated people management experience including performance, holidays, rosters and absence.
• Able to manage costs and control budgets.

Responsibilities

• Maintain highest standards in quality, food safety, HACCP and Health & Safety.
• Investigate accidents/incidents/delays to identify root causes and prevent recurrence.
• Ensure work completed to schedule and costs stay within targets; escalate issues as needed.
• Collaborate with Shift Supervisor to manage rosters and schedules.
• Allocate and manage material and product costs within budget and deadlines.
• Lead and coach team; address employee relations per policy.
• Drive change initiatives and improvements within OPS.
• Maintain high external/internal customer service standards; proactive stakeholder communication.

Skills

Tacho knowledge

Level 4 qualification

GCSE English

GCSE Maths

CPC Knowledge

People management

Fast-moving environment

Problem solving

Transport/logistics experience

Stakeholder management

MS Office

Cost control

Attention to detail

Organisation skills

Education

Level 4 qualification (A Level or equivalent)

GCSE English

GCSE Maths

Tools

MS Office

Job description

Dnata in Birmingham seeks an Operations Manager (Transport) to lead daily service delivery, ensuring safety, cost, quality and people KPIs are met. You will build effective teams, maintain strong customer relationships and ensure compliance with airline standards.

The role requires strong experience in transport/logistics, a Level 4 qualification, and solid people management skills to drive continuous improvement and efficient operations on site in Birmingham.