Transport Operations Lead — Flexible Hours

Biffa Waste Services; Southampton; On-site; GBP 50,000 - 70,000; Full time

Job summary

Biffa Waste Services is seeking a Transport Manager to oversee a fleet of 45+ vehicles at the Southampton Depot and run day‑to‑day traffic office operations. You’ll ensure safety, compliance and excellent customer service while leading dispatchers, drivers and operatives.

The role requires strong leadership, KPI oversight and knowledge of transport legislation. You’ll engage with the fleet team to optimise efficiency and cost controls across multiple shifts.

Qualifications

• Proven experience in traffic or logistics management within unionised, multi‑shift environments.
• Experience with cost control and operational leadership.
• Familiarity with transport, environmental and health and safety legislation.

Responsibilities

• Provide leadership and clear work instructions to traffic dispatchers, drivers and operatives, review depot KPIs and drive improvements in service, safety and profitability.
• Manage vehicle operations, ensuring safety, wheel security and gross weight limits, coordinating with fleet team.
• Ensure adherence to transport and environmental legislation, including third‑party insurance claims.
• Support cost control initiatives, drive operational efficiency and identify cost reduction opportunities.
• Enforce Health and Safety procedures, review near‑miss reports, and maintain first‑class customer experience.
• Complete all role‑related administrative tasks, including tachograph records.
• Build and maintain strong relationships with internal and external customers through proactive communication.

Skills

Traffic management

Leadership

KPIs

Communication

Lean methodology

UK travel

Education

National CPC

Job description

Biffa Waste Services is seeking a Transport Manager to oversee a fleet of 45+ vehicles at the Southampton Depot and run day‑to‑day traffic office operations. You’ll ensure safety, compliance and excellent customer service while leading dispatchers, drivers and operatives.

The role requires strong leadership, KPI oversight and knowledge of transport legislation. You’ll engage with the fleet team to optimise efficiency and cost controls across multiple shifts.