Transport Operations Coordinator: Safety & Service Delivery

Veolia Group; Lincoln; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

25 days annual leave

Enhanced pension scheme

Free physiotherapy service

Discounts on groceries and retailers

Health and wellbeing resources

Training and development opportunities

Employee financial well-being: early,

Job summary

Veolia Group in Lincoln is seeking a Transport Operations Controller to prioritise Quality, Health, Safety and Environment in every duty. You will manage daily service delivery, plan routes, communicate with drivers and customers, and monitor operations to maintain high standards.

The role requires clear communication, a solid understanding of transport compliance, and the ability to organise a busy workload at pace.

Qualifications

• Essential: understanding of transport compliance and WTD.
• Good communication with drivers, frontline staff and customers.
• Able to organise a busy workload and operate at a fast pace.
• Experience with quality management systems (ISO).
• Familiar with IT tools and Google operating systems.

Responsibilities

• Ensure Quality, Health, Safety and Environment remains the top priority in the transport operation.
• Manage daily service delivery, plan routes, communicate with customers and drivers, and debrief as needed.
• Ensure service excellence including delivery, recovery and communication of non-service lifts.
• Assist the Service Manager to identify routing efficiencies and capacity.
• Oversee depot driver activities, compliance and KPI delivery.

Skills

Transport compliance

Communication skills

Time management

Quality management ISO

Google/IT skills

Tools

Google Workspace

Job description

Veolia Group in Lincoln is seeking a Transport Operations Controller to prioritise Quality, Health, Safety and Environment in every duty. You will manage daily service delivery, plan routes, communicate with drivers and customers, and monitor operations to maintain high standards.

The role requires clear communication, a solid understanding of transport compliance, and the ability to organise a busy workload at pace.