Transport Service Coordinator — Safe Routes & Compliance

Veolia; Exeter; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

25 days annual leave

Company pension scheme

Stream - financial wellbeing support (

Discounts on groceries and retailers

Health & wellbeing resources

Volunteer day each year

Training and development

Job summary

Veolia is seeking a Transport Service Coordinator in Exeter to manage daily service delivery, allocate work to vehicles and maintain strong communication with customers and drivers. The role emphasises safety, route optimisation and regulatory compliance in a fast-paced environment.

You will engage with frontline staff, conduct debriefs, address on-route issues and ensure adherence to WTD and transport licenses while supporting community-focused operations through Veolia’s values.

Qualifications

• Understanding of transport compliance and Work Time Directive (WTD).
• Strong communication with drivers, frontline staff and customers.
• Ability to organise a busy workload and operate at speed with a quality management system.
• IT skills and adaptability to Google apps.

Responsibilities

• Day-to-day management of service delivery and dynamic allocation of work to vehicles/routes.
• Communicating with customers and stakeholders, providing status updates and maintaining driver contact.
• Completing debriefs with front line staff and reporting necessary actions or updates.
• Face-to-face engagement with drivers to address issues on route.
• Report safety concerns or container damage and stop the job if unsafe to continue.
• Ensure Veolia on-site compliance with WTD, O-licence and transport rules.

Skills

Transport compliance

Communication

workload organisation

Google/IT tools

Tools

Google Workspace

Job description

Veolia is seeking a Transport Service Coordinator in Exeter to manage daily service delivery, allocate work to vehicles and maintain strong communication with customers and drivers. The role emphasises safety, route optimisation and regulatory compliance in a fast-paced environment.

You will engage with frontline staff, conduct debriefs, address on-route issues and ensure adherence to WTD and transport licenses while supporting community-focused operations through Veolia’s values.