Transport Operations Coordinator (Fleet & Compliance)

Confidential; Cardiff; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

25 days annual leave

Company pension scheme

Stream - financial well-being support

Discounts on groceries & retailers

Health & wellbeing resources

Paid volunteer day

Training & development opportunities

Job summary

Veolia is seeking a Transport Service Coordinator in Cardiff to manage day-to-day transport operations, allocate routes, and liaise with drivers and customers to ensure smooth delivery of services. The role emphasizes maintaining regulatory compliance, safety, and efficient service delivery within a busy environment.

You will work on site, coordinating resources, handling incidents, and supporting continuous improvements.

Qualifications

• Understanding of transport compliance and WTD.
• Good communication with drivers, frontline employees and customers.
• Ability to organise a busy workload and operate at a fast pace; experience with IT systems and Google operating systems.

Responsibilities

• Day-to-day management of service delivery, including the dynamic allocation of work to vehicles/routes.
• Communicating with customers and stakeholders, providing status updates and maintaining contact with drivers.
• Completing debriefs with front line staff and reporting necessary actions or updates as required.
• Face-to-face engagement with drivers, supporting them to address any issues on route.
• Reporting of all safety concerns or container damage and encouraging 'stop the job' if it is deemed unsafe to continue.
• Ensuring Veolia legal compliance on-site (WTD, O'licence and transport compliance)

Skills

Transport compliance

Communication

Organizational skills

IT skills

Google OS familiarity

Tools

Google Workspace

Job description

Veolia is seeking a Transport Service Coordinator in Cardiff to manage day-to-day transport operations, allocate routes, and liaise with drivers and customers to ensure smooth delivery of services. The role emphasizes maintaining regulatory compliance, safety, and efficient service delivery within a busy environment.

You will work on site, coordinating resources, handling incidents, and supporting continuous improvements.