Transport Service Coordinator: Route & Driver Support

Veolia Group; Exeter; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Pension scheme

Annual leave 25 days

Financial well-being support

Discounts on retailers

Health resources and wellbeing

Job summary

Veolia is seeking a Transport Service Coordinator in Exeter to manage day-to-day service delivery, allocate work to routes, and liaise with drivers and customers. The role requires strong transport compliance knowledge, clear communication, and the ability to manage a busy workload while ensuring safety and regulatory adherence.

Based in Exeter, the position offers a salary of £31,000 per year along with Veolia benefits and a 40-hour week from Monday to Friday.

Qualifications

• Knowledge of transport compliance and Working Time Directive (WTD) is essential.
• Excellent communication with drivers, customers, and stakeholders.
• Ability to prioritise a busy workload and work at pace.
• Experience using quality management systems (ISO) and similar controls.

Responsibilities

• Day-to-day management of service delivery and allocation of work to vehicles/routes.
• Communicate status updates with customers and drivers; maintain driver contact.
• Conduct debriefs with frontline staff and report actions or updates.
• Support drivers on-route to address issues and safety concerns.
• Report safety issues or vehicle/container damage and pause work when unsafe.
• Ensure on-site legal compliance (WTD, operator licence, transport rules).

Skills

Transport compliance knowledge

Clear communication

Organisational skills

IT skills (Google/Office)

Tools

Google Workspace

MS Office

Job description

Veolia is seeking a Transport Service Coordinator in Exeter to manage day-to-day service delivery, allocate work to routes, and liaise with drivers and customers. The role requires strong transport compliance knowledge, clear communication, and the ability to manage a busy workload while ensuring safety and regulatory adherence.

Based in Exeter, the position offers a salary of £31,000 per year along with Veolia benefits and a 40-hour week from Monday to Friday.