Transport Operations Coordinator — Depot & Service Excellence

Veolia; Wolverhampton; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

25 days annual leave

Enhanced pension scheme

Free physiotherapy

Discounts on groceries and retailers

Health and wellbeing resources

Training and development opportunities

Employee financial well-being support:

Early pay access

Job summary

Veolia in Wolverhampton is seeking a hands-on Transport Supervisor to oversee daily service delivery, route planning, and driver communications. You will ensure safety and environmental standards are met while driving service excellence and KPI delivery.

The role involves toolbox talks, incident investigations, and ensuring compliance with operator licence obligations, with a focus on efficient, compliant depot operations.

Qualifications

• Understanding of transport compliance and working time directives (WTD).
• Good communication across levels including drivers and customers.
• Ability to organise a busy workload in a fast-paced environment.
• Proficient IT skills; comfortable with Google operating systems.

Responsibilities

• Ensure Quality, Health, Safety and Environment is the priority in transport operations.
• Manage daily service delivery, plan routes, and communicate with customers and drivers.
• Deliver service, recover missed lifts, and communicate exceptions within policy.
• Identify routing efficiencies and manage depot KPI delivery.
• Oversee driver day-to-day activities, compliance and leave entitlements.
• Conduct toolbox talks and assist with investigations as directed.

Skills

Transport compliance

Communication

Workload organisation

IT skills

Google Workspace

Tools

Google Workspace

Job description

Veolia in Wolverhampton is seeking a hands-on Transport Supervisor to oversee daily service delivery, route planning, and driver communications. You will ensure safety and environmental standards are met while driving service excellence and KPI delivery.

The role involves toolbox talks, incident investigations, and ensuring compliance with operator licence obligations, with a focus on efficient, compliant depot operations.