Transport Operation Planner

JAC Recruitment (UK) Ltd.; Greater London; On-site; GBP 32,000 - 39,000; Full time

Job summary

Japanese Food Company is seeking an Operations Coordinator to manage daily route planning for a fleet of around 20 vehicles, delivering 200+ orders. The role focuses on route efficiency, driver hours, and adherence to schedules within South London.

You will work closely with the operations team to ensure compliant, timely deliveries and maintain clear communication with drivers and partners. Requirements include knowledge of UK geography, familiarity with Paragon routing, and strong

Qualifications

• Experience in transport route planning preferred.
• Good knowledge of UK geography and roads.
• Familiarity with Paragon routing system is a plus.
• Strong verbal and written communication skills.
• Able to multitask in a fast-paced environment.

Responsibilities

• Plan daily routes for ~20 vehicles delivering 200+ orders.
• Improve route efficiency by analysing destinations and driver hours.
• Ensure schedules respect speed limits and journey times.
• Coordinate with third-party transport partners when needed.
• Communicate routes to drivers and provide delivery instructions.
• Support operations on compliance and handling customer queries.
• Maintain accurate operational records and audit-ready documents.

Skills

Route planning

UK geography

HGV operations

Communication

Teamwork

Multitasking

Microsoft Office

Paragon

Job description

Japanese Food Company

Operation Coordinator

Location: South London onsite only

Salary: up to 35K GBP

Working hours: 11:00-20:00

Responsibilities

• Route planning on a daily and regularly scheduled basis, for a fleet of approximately 20 vehicles
  delivering around 200+ orders per day
• Optimising route efficiency by analysing destinations, vehicle weights, driver hours, and
  customer requirements
• Paying due attention to speed limits, achievable schedules, and/or journey times
• Organising alternate delivery arrangements where needed, for example by third-party
  transport partners or minicabs
• Communicating routes to drivers and giving special delivery instructions as needed
• General support working closely with the operations team covering Compliance, Driver debrief,
  dealing with customer queries and discrepancies
• Performing any other reasonable management requests as needed
• Support the Operations team with compliance activities, driver debriefs, and resolution of
  customer queries or delivery discrepancies
• Maintain accurate operational records and documentation in line with company procedures
  and audit requirements
• Work collaboratively with Fish Production teams and warehouse to ensure alignment with
  transport and operational plans
• Interact with colleagues, drivers, customers, and partners at all times in a courteous and
  professional manner
• Carry out any other reasonable duties or management requests in line with the needs of the
  business

Skills and Qualifications

• Prior experience in transport route planning preferable but not essential
• Good knowledge of UK geography and roads
• Understanding of HGV/van operations and legislation preferable (OLAT or similar)
• Good verbal and written communication skills
• Can work cohesively within an existing and growing team
• Can learn new processes efficiently and follow procedures thoroughly
• Good phone manner, good interpersonal skills
• Flexible and adaptable approach
• Ability to multi-task in a fast-paced environment
• Good computer skills and familiarity with Microsoft Office (Excel, Word, Outlook)
• Experience of Delivery Routing System such as Paragon is a big advantage.

We regret to inform applicants that only shortlisted candidates will be notified. Thank you for your understanding

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