Transport & Logistics Customer Service Pro

10 Recruitment Ltd; Huddersfield; Presencial; GBP 25.000 - 31.000; Jornada completa

Descripción de la vacante

10 Recruitment Ltd is recruiting a Customer Service Administrator based in Huddersfield. The role covers customer service, transport administration and resource planning support, with a busy operation that keeps information flowing and teams coordinated.

Key tasks include handling enquiries via phone, email and SMS, maintaining records, supporting driver scheduling and training, and ensuring smooth operation across transport management processes.

Formación

• Experience in busy transport/logistics environments.
• Strong attention to detail and accuracy.
• Customer-focused approach with professional communication.
• Excellent organisational and admin skills.
• Ability to manage multiple priorities.

Responsabilidades

• Deliver excellent customer service via telephone, email and SMS.
• Support resource managers with daily communications, planning and administration.
• Maintain accurate information across systems and records.
• Assist with driver scheduling, overtime availability and resource planning.
• Coordinate driver training and refresher courses.

Conocimientos

Customer service

Attention to detail

Organisation

Communication

Transport knowledge

Herramientas

ATOSS systems

Purchase order systems

Descripción del empleo

10 Recruitment Ltd is recruiting a Customer Service Administrator based in Huddersfield. The role covers customer service, transport administration and resource planning support, with a busy operation that keeps information flowing and teams coordinated.

Key tasks include handling enquiries via phone, email and SMS, maintaining records, supporting driver scheduling and training, and ensuring smooth operation across transport management processes.