Transport FLM

DHL; Catbrain; On-site; Confidential; Full time

Benefits offered by this job

Free on-site parking

Modern on-site restaurant with app‑bas

25 days annual leave

Discretionary performance‑relatedbonus

Flexible working conversations

Generous pension with 8% employer + 4%

Free confidential GP service

Retail and lifestyle discounts

Loans, savings schemes & mortgage help

Job summary

DHL is seeking an ambitious Transport First Line Manager to join our Bristol site supporting Waitrose. You’ll lead driver teams, drive safety, compliance and operational excellence, while fostering an engaging, collaborative environment.

With a hands-on management style, you will coach and develop your team, ensure training and tools are available, and continuously improve transport performance on a daily basis.

Qualifications

• Experience in transport, logistics or operational leadership is desirable.
• Hands-on approach with willingness to support operations when required.
• Excellent organisational, planning and problem-solving abilities.

Responsibilities

• Lead day-to-day transport operation to ensure safety, efficiency and compliance.
• Ensure compliance with Operator Licence and transport legislation.
• Coach and manage driver performance, engagement and wellbeing through regular meetings.
• Provide training, tools and support for drivers to perform effectively.
• Monitor vehicle compliance and report defects promptly.
• Promote a strong safety culture and high standards of service and safety.
• Motivate the team to achieve operational and customer excellence.
• Analyse performance and drive continuous improvement opportunities.
• Collaborate with Waitrose WMS and transport systems to support success.
• Demonstrate a positive leadership style that engages teams.
• Work closely with colleagues to ensure smooth operational delivery.

Skills

Coaching & people management

Strong leadership

Operational excellence

Problem solving

Organisational planning

Tools

WMS systems

Microsoft Office

IT literacy

Job description

We're looking for an ambitious and people-focused Transport First Line Manager (FLM) to join our brand-new Bristol site, supporting our valued customer, Waitrose. This is a fantastic opportunity to be part of an industry-leading operation featuring excellent on-site facilities, including a modern gym and restaurant. You'll join a collaborative and supportive team where innovation, engagement and continuous improvement are at the heart of everything we do. As a Transport FLM, you'll play a pivotal role in leading our driver teams, ensuring operational excellence, compliance and safety while creating an engaging and positive working environment.

• Lead the day-to-day transport operation, ensuring all activities are delivered safely, efficiently and compliantly.
• Ensure full compliance with Operator Licence (O-Licence) requirements and transport legislation.
• Manage driver performance, engagement and wellbeing through regular communication, coaching and structured one-to-one meetings.
• Ensure all drivers have the appropriate training, tools and support to perform their roles successfully.
• Monitor vehicle compliance, ensuring defects are reported and resolved promptly.
• Drive a strong safety culture by maintaining the highest standards of health, safety and compliance.
• Develop, motivate and inspire your team to achieve operational and customer excellence.
• Analyse operational performance and identify opportunities for continuous improvement.
• Work closely with colleagues and utilise Waitrose WMS and transport systems to support operational success.
  A positive, proactive leadership style with the ability to engage and motivate teams.
• Experience in a transport, logistics or operational leadership role is desirable.
• Strong coaching, mentoring and people management skills.
• Excellent organisational, planning and problem-solving abilities.
• A hands‑on approach with a willingness to support the operation when required.
• Good IT skills, including experience with WMS systems and Microsoft Office applications.
• A commitment to delivering high standards of service, safety and compliance.
  DHL Supply Chain is the global leader in supply chain management, employing over 188,000 people across more than 50 countries. We partner with some of the world's most recognisable brands, delivering innovative logistics solutions across sectors including retail, automotive, healthcare and consumer goods.

Building an Inclusive Workplace At DHL, we're committed to creating an inclusive workplace where everyone feels valued, respected and empowered to be themselves. We celebrate diverse perspectives, skills and experiences and believe they help us deliver better outcomes for our customers and colleagues.

Why Join DHL Supply Chain?

• Free on-site parking
• Modern on-site restaurant with app-based food ordering and takeaway options
• 25 days annual leave plus the option to purchase additional holiday
• Discretionary performance‑related bonus
• Flexible working conversations welcomed
• Generous pension scheme with 8% employer contribution and 4% employee contribution
• Free confidential 24/7 GP service
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice