Transport Dispatcher & Admin - Route Optimisation

Biffa Group; Norwich; Hybrid; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Career development

Pension scheme

Medical and dental scheme

Retail and leisure discounts

Holiday and travel discounts

Bike to work scheme

Job summary

Biffa is seeking a Traffic Dispatcher / Transport Administrator to organise day-to-day depot operations, allocating routes and vehicles while ensuring high levels of service and safety standards. The role involves coordinating drivers, maintaining compliance, and handling admin tasks in a fast-paced environment.

The successful candidate will optimise routes, monitor vehicle checks, and contribute to cost-efficient operations, with opportunities to engage in improvement initiatives and

Qualifications

• Knowledge of the local area.
• Ability to plan, prioritise and meet tight deadlines.
• Solutions-driven mindset and strong problem-solving.
• Customer focused and able to support a diverse customer base.
• Proficiency with MS Office (Excel).
• Experience in administration, call handling, or time-critical environments is a plus.

Responsibilities

• Optimising routes and vehicle utilisation to deliver top-class service.
• Managing driver availability and ensuring compliance with regulations.
• Overseeing vehicle checks, safety, and maintenance.
• Handling admin tasks like payroll, timesheets, tachograph records and reporting.
• Driving cost-efficiency by analysing depot data and improving operations.

Skills

Route planning

Driver management

Admin tasks

Data analysis

Health & safety

Tools

Excel

Job description

Biffa is seeking a Traffic Dispatcher / Transport Administrator to organise day-to-day depot operations, allocating routes and vehicles while ensuring high levels of service and safety standards. The role involves coordinating drivers, maintaining compliance, and handling admin tasks in a fast-paced environment.

The successful candidate will optimise routes, monitor vehicle checks, and contribute to cost-efficient operations, with opportunities to engage in improvement initiatives and