Dynamic Traffic Dispatcher: Route Optimisation & Ops

Biffa Group; Ipswich; On-site; GBP 28,000 - 36,000; Full time

Job summary

Biffa is seeking a Traffic Dispatcher to organise day-to-day depot operations, allocate vehicles, and ensure high service standards while maintaining health and safety and regulatory compliance. The role involves hands-on problem solving, improving efficiency and supporting a diverse customer base.

You will work in a dynamic environment, using MS Office tools (especially Excel) and liaising with drivers to ensure deadlines are met and routes are optimised for cost efficiency.

Qualifications

• Knowledge of the local area.
• The ability to plan, prioritise, and meet tight deadlines.
• A solutions-driven mindset and a knack for problem-solving.
• Customer focused, engaging and supporting a diverse customer base.

Responsibilities

• Optimising routes and vehicle utilisation to deliver top-class service.
• Managing driver availability and ensuring compliance with regulations.
• Overseeing vehicle checks, safety, and maintenance.
• Handling admin tasks like payroll, timesheets, tachograph records, and reporting.
• Driving cost-efficiency by analysing depot data and improving operations.

Skills

Local area knowledge

Planning & prioritising

Problem-solving

Customer focus

Tools

Excel

Job description

Biffa is seeking a Traffic Dispatcher to organise day-to-day depot operations, allocate vehicles, and ensure high service standards while maintaining health and safety and regulatory compliance. The role involves hands-on problem solving, improving efficiency and supporting a diverse customer base.

You will work in a dynamic environment, using MS Office tools (especially Excel) and liaising with drivers to ensure deadlines are met and routes are optimised for cost efficiency.