Transport Dispatch Controller

Boughey Logistics; Newcastle-under-Lyme; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Enhanced overtime 1.5x hours

Gym and Games Room

Company Pension Scheme

Life Assurance

Cycle to Work

Employee Assistance Programme

Free refreshments

Free secure on-site parking

Job summary

Boughey Distribution is seeking a dispatcher for a permanent night shift (10pm–6am) at our Lymedale site. You will manage the outbound delivery schedule in real time, coordinating vehicle and driver resources while ensuring compliance and timely communication with related teams.

The role requires experience in a transport office, strong communication skills, and proficiency with SAP, Tacho Analysis or Microlise. Join a proactive team with progression and training opportunities.

Qualifications

• Experience in a transport office managing outbound delivery schedules.
• Strong written and verbal communication skills.
• IT literate with SAP, Tacho Analysis or Microlise knowledge.
• Proactive team player with attention to detail.

Responsibilities

• Manage the outbound delivery schedule in real time.
• Coordinate vehicle and driver resources against schedules within compliance restrictions.
• Identify and resolve issues that may impact schedule completion.
• Communicate with Backhaul, GHT, VMU and Delivery Service.
• Provide accurate administration and reporting to required standards.
• Adhere to Health & Safety policy and promote welfare in your department.

Skills

Transport office

Communication skills

Problem solving

UK geography knowledge

Tools

SAP

Tacho Analysis

Microlise

Job description

Managing and controlling the dispatch of the daily workload to the fleet to achieve delivery service levels. Coordinating between transport, planning, warehouse management and compliance; whilst escalating and managing issues in real time.

A permanent night shift position working 10pm to 6am out of our Lymedale site.

Why Boughey?

• Enhanced Overtime: 1.5x hourly rate for all overtime
• Shifts: 5 in 7 days per week on a rota basis 10pm to 6am
• Holidays: 33 days per year
• On Site: Gym and Games Room
• Progression Opportunities: Clear progression pathways across the wider group that operates 2 other business’
• Training Opportunities: Funded, accredited courses.
• Medicash: Cashback on routine medical expenses such as dental, optical, physiotherapy and more!
• Shopping Discounts: Save with discounts at major retailers like Sainsbury’s, Morrisons, Currys, Debenhams and more!
• Travel Savings: Discounts on flights, hotels, and airport parking.
• Entertainment Offers: Reduced prices at over 400 cinemas across the UK, including savings on drinks and snacks.
• Dining and Lifestyle: Access to deals on restaurants, leisure activities, and other lifestyle services.
• Enhanced Policies: Enhanced maternity and paternity leave.
• The Usual: Company Pension Scheme, Life Assurance, Cycle to Work Scheme, Employee Assistance Programme including counselling, legal and financial support, Free Refreshments, Free Secure On-Site Parking!

Day to Day

• Manage the completion of the outbound delivery schedule in real time
• Control vehicle and driver resource against schedules within compliance restrictions
• Identify and resolve issues that may impact completion of the schedule
• Communicate with other areas such as Backhaul, GHT, VMU and Delivery Service
• Answer incoming communication to the traffic desk
• Support drivers who require assistance from the team
• Manage vehicles to meet service schedules
• Complete accurate administration work and reports to the required standards.
• To be aware of and adhere to the Company’s Health & Safety Policy, taking responsibility for the Health, Safety, environmental and welfare of yourself and others in your departments.

What will you bring?

• Previous experience within a Transport Office
• Strong communication skills at all levels, both written and verbal
• IT literate – Experience with SAP, Tacho Analysis, Microlise would be advantageous
• Proactive, team player with the ability to work unsupervised
• Strong attention to detail and problem-solving skills
• Good UK geographic knowledge

Who are Boughey?

NWF Group comprises of 3 key businesses: NWF Fuels, NWF Agriculture & Boughey Distribution. Employing over 1,400 colleagues across the group, we encourage and empower our people to progress and move fluidly through the group, meaning the sky really is the limit when you join us!

What makes Boughey Distribution different? We store and transport food in a way that is best for our customers, people, communities and the planet! Boasting a 60-year heritage we are committed to on-going investment in our facilities, vehicles, systems and our people. We have more than 1.5 million square feet of warehouse space alongside 160 trucks & 365 trailers, and we want you to be a part of it!

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.