Transport Coordinator

Pertemps Bond; Stoke-on-Trent; On-site; GBP 19,000 - 20,000; Part time

Job summary

Royal Mail Parcel Hub in Stoke-on-Trent is seeking a Transport Coordinator for a temporary contract from mid-September to end of December. The role is roughly 30 hours per week across 6-hour shifts with options 09:00-15:00, 10:00-16:00, or 11:00-17:00. The hourly rate ranges from £13.85 to £14.50.

You’ll act as the main contact for temporary workers, allocate staff to coaches, manage sign-ins, monitor attendance and backfill as needed to meet operational requirements. Full training provided.

Qualifications

• You don’t need recruitment experience; suitable attitude and ability to manage people in a fast-paced environment.

Responsibilities

• Act as the main point of contact for temporary workers during your allocated shift.
• Allocate workers to their coach coordinating their arrival and departure from site.
• Coordinate the arrival and departure of workers.
• Manage sign-in and sign-out processes.
• Monitor attendance throughout the shift.
• Identify and respond to no-shows, lateness and absences.
• Work with the Workforce Deployment Team to arrange backfill where required.
• Ensure staffing levels remain aligned with operational requirements.
• Support new starters during their first shifts.
• Support the team when additional workers are required.
• Ensure important information is communicated clearly between shifts.
• Maintain accurate attendance records.
• Record absences, lateness and other worker issues.
• Support accurate recording of working hours for payroll.
• Provide accurate handovers to the incoming team.
• Ensure operational processes are followed consistently.
• Work closely with Coaches to support workers on-site.
• Support the Workforce Deployment Coordinators with shift requirements.
• Assist with inductions and new starter activity when required.
• Support the Hub Manager with operational tasks during busy periods.

Skills

Organised

Confident

Proactive

Calm under pressure

People-focused

Flexible

Reliable

Strong communicator

Job description

Transport Coordinator

Royal Mail Parcel Hub – Stoke-on-Trent

Temporary Contract: Mid-September – End of December

Hours: Approximately 30 hours per week (6 hours per day)

Shift Options

• 09:00-15:00
• 10:00-16:00
• 11:00-17:00

Hourly Rate: £13.85-£14:50 per hour.

What You'll Be Doing

• Act as the main point of contact for temporary workers during your allocated shift.
• Allocate workers to their coach coordinating their arrival and departure from site.
• Coordinate the arrival and departure of workers.
• Manage sign-in and sign-out processes.
• Monitor attendance throughout the shift.
• Identify and respond to no-shows, lateness and absences.
• Work with the Workforce Deployment Team to arrange backfill where required.
• Ensure staffing levels remain aligned with operational requirements.
• Support new starters during their first shifts.
• Support the team when additional workers are required.
• Ensure important information is communicated clearly between shifts.

Administration & Reporting

• Maintain accurate attendance records.
• Record absences, lateness and other worker issues.
• Support accurate recording of working hours for payroll.
• Provide accurate handovers to the incoming team.
• Ensure operational processes are followed consistently.

Team Support

• Work closely with Coaches to support workers on-site.
• Support the Workforce Deployment Coordinators with shift requirements.
• Assist with inductions and new starter activity when required.
• Support the Hub Manager with operational tasks during busy periods.

What We're Looking For

• Organised – able to manage multiple priorities at once.
• Confident – comfortable communicating with workers, colleagues and senior stakeholders.
• Proactive – someone who sees a problem and acts.
• Calm under pressure – able to make sensible decisions when things change quickly.
• People-focused – approachable and committed to providing a positive worker experience.
• Flexible – comfortable working within a 7-day operation and adapting to changing requirements.
• Reliable – understands the importance of attendance and delivering on commitments.
• A strong communicator – able to provide clear information and effective handovers.

Experience

You don't need previous recruitment experience to be successful in this role. We're looking for people with the right attitude, organisation and ability to manage people in a fast-paced environment.

Full training will be provided before the operation goes live.

Project Timeline

• Contract Start: Week commencing 5th October
• Contract End: December 2026