Transport Coordinator

First Fence; Castle Hedingham; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Cycle to Work Scheme

Discounts and Cash Back Benefits Plate

Holistic Wellbeing Platform

24/7 Employee Assist Programme

33 Days Annual Leave (inclusive ofBank

Employee Product Discounts

Recognition Rewards

Job summary

First Fence in Canvey Island is seeking a Transport Planner to keep daily delivery operations running smoothly and efficiently. You’ll plan driver schedules for deliveries and collections and troubleshoot any issues that arise.

Key duties include routing and dispatch, capacity planning, driver management, compliance and reporting. The role offers 40 hours per week, Monday to Friday, 13:00–21:00, with a salary of £30,000 per annum.

Qualifications

• 2+ years of experience in transport administration, planning, or logistics role.
• Strong communication skills, ability to work under pressure, proficiency in IT/transport management software, and strong geographical knowledge.
• Strong organizational and multitasking skills.
• Excellent communication skills for working with drivers and customers.
• Ability to work in a fast-paced, high-pressure environment.

Responsibilities

• Routing and Dispatch: manage vehicle movements and optimise routes to minimise travel time and ensure customer satisfaction.
• Capacity Planning: assess capacity requirements based on demand forecasts and orders.
• Driver Management: oversee attendance and performance of drivers.
• Debriefs: conduct driver debriefs to review operations and improve processes.
• Communication: coordinate with drivers, track vehicle locations, and manage hours compliance.
• Customer Service: act as first point of contact for clients and resolve delivery issues.
• Compliance: ensure vehicles and drivers comply with UK transport regulations and safety standards.
• Administration: maintain digital records, update transport management systems, and generate reports.
• Problem-Solving: identify and resolve transportation issues and adjust plans as needed.
• Vehicle Maintenance: schedule maintenance and ensure fleet roadworthiness.
• Recruitment: support recruitment for depot drivers and transport staff.
• Supplier Liaison: liaise with external suppliers for maintenance and service partners.

Skills

Strong communication

Geographical knowledge

Organisational multitasking

Tools

Transport management software

Job description

Welcome to First Fence - where security meets innovation!

As industry pioneers in Security and Temporary Fencing, we're all about unbeatable service and competitive prices. Our dedicated team goes above and beyond to exceed customer expectations.

Salary: £30,000 per annum

Hours: 40 hours per week, Monday to Friday, 13:00 - 21:00

Location: Canvey Island, SS8 0QY

Why First Fence?

• Same-day delivery across the UK
• Six strategic locations, including our National Distribution Centre
• Extraordinary growth since 2010
• Industry innovators setting new standards

Ready for an exciting journey in a thriving company? Join First Fence, where we're not just securing spaces; we're securing the future.

Customer success is our obsession. We leverage our 'can-do' spirit to deliver exceptional service and measurable results for all our customers. Ensuring every interaction builds lasting relationships and exceeds expectations.

As a Transport Planner you’ll be the hero behind the scenes, helping to ensure smooth day-to-day operations, planning driver schedules for delivery, collection and troubleshooting any bumps in the road.

Key Responsibilities:

• Routing and Dispatch: Manage multiple vehicle movements on a daily basis, develop and optimise transportation routes to minimise travel time to provide the best customer experience as well as organising our drivers in a safe and efficient manner.
• Capacity Planning: Assess transportation capacity requirements based on demand forecasts and order volumes.
• Driver Management: Oversee the HR aspects of drivers, including attendance, performance, and general welfare.
• Debriefs: Conduct driver debriefs to review daily operations, address issues, and promote continuous improvement.
• Communication: Communicating with drivers, tracking vehicle locations, and managing driver hours compliance.
• Customer Service: Acting as the first point of contact for clients, managing expectations, and solving delivery issues.
• Compliance: Ensuring all vehicles and drivers adhere to UK transport regulations and company safety standards.
• Administration: Maintaining accurate digital records, updating transport management systems, and generating reports.
• Problem-Solving: Identify and resolve transportation-related issues, such as delays, breakdowns, route deviations and adjust the plan to accommodate issues as they arise.
• Customer Service: Acting as the first point of contact for clients, solving delivery issues and making contact with customers for any updated delivery information required.
• Vehicle Maintenance: Coordinate and manage vehicle maintenance schedules, ensuring fleet roadworthiness, minimising downtime, and maintaining compliance with legal requirements.
• Administration: Maintain accurate digital records, update transport management systems, and generate operational reports.
• Recruitment: Support and manage recruitment activities for the depot, including sourcing, interviewing, and onboarding drivers and transport staff.
• Supplier Liaison: Liaise with external suppliers, including maintenance providers and service partners, to ensure efficient and cost-effective operations.

Requirements:

• 2+ years of experience in transport administration, planning, or logistics role
• Strong communication skills, ability to work under pressure, proficiency in IT/transport management software, and strong geographical knowledge
• Strong organizational and multitasking skills.
• Excellent communication skills for working with drivers and customers.
• Ability to work in a fast-paced, high-pressure environment.

Join Us for a Career Beyond Ordinary!

Discover a workplace that values your well-being and success. At First Fence, we're not just offering a job – we're offering a lifestyle!

Benefits Snapshot:

• Cycle to Work Scheme
• Discounts and Cash Back Benefits Platform
• Holistic Wellbeing Platform
• 24/7 Employee Assist Programme
• 33 Days Annual Leave (inclusive of Bank Holidays)
• Employee Product Discounts
• Recognition Rewards

Ready for a career that cares about YOU? let's redefine success together! #JoinTheTeam #CareerGrowth #WellnessMatters #FirstFence

At First Fence, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe in the principles of Equality, Diversity, and Inclusion (EDI), and we promote a culture that celebrates individual differences and embraces a wide range of perspectives. We firmly stand against any form of discrimination based on race, ethnicity, gender, sexual orientation, religion, age, disability, or any other characteristic protected by law. Our recruitment process is fair and unbiased, ensuring that all applicants are evaluated solely on their qualifications, skills, and experience. We strive to provide equal opportunities for career growth and development, and we encourage individuals from all backgrounds to apply. By joining our team, you will become part of a vibrant and inclusive community where your unique contributions are valued, and where diversity is not only respected but celebrated.