Depot Manager

First Fence; Glasgow; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Cycle to Work Scheme

Benefits Platform

Holistic Wellbeing Platform

24/7 Employee Assist Programme

33 Days Annual Leave (inclusive ofBank

Employee Product Discounts

Recognition Rewards

Holiday Purchase Scheme

Job summary

First Fence is seeking a skilled Depot Manager in the Glasgow area to lead depot operations, drive customer satisfaction, and manage inventory, SOPs, and health and safety. You will develop teams, oversee P&L, and ensure compliance with transport legislation and company policy.

Join a growing security and fencing company that emphasises delivering excellence, coaching staff, and maintaining high standards in a fast-paced environment.

Qualifications

• Experience leading and motivating a team.
• Strong knowledge of transport legislation and logistics.
• Experience delivering to KPI targets and budgets.
• Excellent customer service and problem-solving skills.

Responsibilities

• Lead depot operations and drive customer satisfaction.
• Oversee inventory with regular stock counts and discrepancy checks.
• Develop and implement SOPs; ensure policy and KPI adherence.
• Plan routes and transport to meet cost and timeliness goals.
• Provide training and coaching to colleagues for development.
• Act as site health and safety lead; conduct audits and risk assessments.
• Manage HR duties, performance reviews, and attendance.
• Foster positive employee relations and inclusive culture.
• P&L management for depot profitability and cost control.

Skills

Team leadership

Logistics knowledge

Customer service

HR basics

Budgeting

Problem solving

Tools

Microsoft Office

Job description

Welcome to First Fence - where security meets innovation!

As industry pioneers in Security and Temporary Fencing, we're all about unbeatable service and competitive prices. Our dedicated team goes above and beyond to exceed customer expectations.

Salary: Competitive rate.

Hours: 50 hours a week, Monday-Friday between the hours of 06:00-20:00

Location: Rutherglen, Glasgow, G73 1AF

Why First Fence?

• Same-day delivery across the UK
• Six strategic locations, including our National Distribution Centre
• Extraordinary growth since 2010
• Industry innovators setting new standards

Ready for an exciting journey in a thriving company? Join First Fence, where we're not just securing spaces; we're securing the future. #FirstFence #SecurityInnovation #JoinOurTeam

About The Role

We are seeking a skilled and detail-oriented Depot Manager to join our team. The role involves leading sustainable growth for the business by directing, supporting, and developing people and delivering with your teams. You will care about doing the right thing for customers. You show this everyday through confident delivery, tenacity for making things happen and determination to drive through change and improvement. All while setting and maintaining standards from operational policies, transport legislation, health and safety and people management.

Here’s What You Can Expect To Be Doing

• Customer Service: Act as the key operational link with Sales and Customer Service. Resolve complex operational enquiries and fulfilment issues to ensure maximum customer satisfaction and retention.
• Inventory Management: Enforce robust Inventory Management processes. Oversee the accurate receipt of goods, mandate regular and bi-annual stock counts, and efficiently investigate and resolve all discrepancies to maintain high accuracy.
• Depot Operations: Oversee all depot operations to ensure maximum efficiency and productivity. Devise, implement, and continuously refine Standard Operating Procedures tailored to depot needs, ensuring strict adherence to company policy and KPI targets.
• Transport Operations: Arrange routing of deliveries, to ensure they are cost effective and on time and ensuring compliance with all relevant transport regulations.
• Training: Ensure comprehensive and ongoing training is provided to all colleagues on product knowledge, SOPs, systems, and safety procedures. Actively coach and mentor team members to foster professional development and build a high-performing team culture.
• Health and Safety: Be the site safety lead, enforcing all regulations and procedures. Conducting regular audits and risk assessments. Investigate all incidents and implement corrective actions to ensure a zero-harm safety culture.
• Managing People: Lead, motivate, and inspire the team with a positive, results-driven approach. Conduct all necessary HR management duties, including, performance reviews, disciplinary procedures, and return-to-work interviews.
• Employee Relations: Champion a positive and inclusive work environment, be the primary point of contact for employee concerns, proactively resolving workplace issues to maintain high staff morale and engagement.
• P&L Management: Hold full responsibility for the depot’s Profit and Loss statement. Drive profitability by managing revenue targets, controlling operational costs and identifying opportunities for financial efficiency and growth.

A Few Things About You

• You know your local and national competitors and how to confidently compete
• You are confident and able to build relationships to increase customer accounts
• You will have excellent logistics knowledge including transport legislation
• Experience in leading and motivating your team
• Knowledge or understanding of HR issues and managing performance
• Experience of working to tight deadlines and meeting targets
• Experience of working to KPI's, budgets, tight deadlines and targets
• Understanding of working in an environment with daily changing workloads
• You will thrive in a customer driven and fast paced environment
• Confident with a fair and consistent approach to people management
• Able to remain calm under pressure, communicate effectively at all levels and solve problems autonomously
• Organised and methodical
• PC literate including Microsoft Packages

Join Us for a Career Beyond Ordinary!

Discover a workplace that values your well-being and success. At First Fence, we're not just offering a job – we're offering a lifestyle!

Benefits Snapshot

• Cycle to Work Scheme
• Benefits Platform
• Holistic Wellbeing Platform
• 24/7 Employee Assist Programme
• 33 Days Annual Leave (inclusive of Bank Holidays)
• Employee Product Discounts
• Recognition Rewards
• Holiday Purchase Scheme

At First Fence, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe in the principles of Equality, Diversity, and Inclusion (EDI), and we promote a culture that celebrates individual differences and embraces a wide range of perspectives. We firmly stand against any form of discrimination based on race, ethnicity, gender, sexual orientation, religion, age, disability, or any other characteristic protected by law. Our recruitment process is fair and unbiased, ensuring that all applicants are evaluated solely on their qualifications, skills, and experience. We strive to provide equal opportunities for career growth and development, and we encourage individuals from all backgrounds to apply. By joining our team, you will become part of a vibrant and inclusive community where your unique contributions are valued, and where diversity is not only respected but celebrated.