Transport Coordination Specialist

Bow Distribution and Warehousing Limited; Riddings; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Healthcare benefits

Team socials

Holiday entitlement growth

Volunteer days

Employee discount hub

Cycle to Work scheme

Job summary

Bow Distribution and Warehousing Limited in Riddings, Derbyshire, is seeking a Customer Service Assistant to join our small, proactive team. You will coordinate transport operations, track live jobs, and update customers while maintaining accurate documentation.

We value confidence under pressure, strong IT skills, and the ability to manage priorities in a fast-paced environment. Benefits include healthcare, holiday entitlement, volunteer days, and team socials.

Qualifications

• Confident communicator on phone and email.
• Highly organised with great attention to detail.
• Able to juggle priorities in a reactive, deadline-driven environment.
• Strong IT skills; accuracy in manual processes.
• Team player with a can-do attitude.

Responsibilities

• Coordinate movement of goods from suppliers to customers or storage facilities.
• Track live jobs and deliveries using Transport Management System.
• Communicate with drivers, hauliers, and colleagues to stay on track.
• Handle customer updates and delivery queries; resolve hiccups quickly.
• Work with internal teams to stay aligned; manage POD/documentation.

Skills

Confident communicator

Highly organised

Prioritisation under pressure

Strong IT skills

Team player

Job description

Bow Distribution and Warehousing Limited in Riddings, Derbyshire, is seeking a Customer Service Assistant to join our small, proactive team. You will coordinate transport operations, track live jobs, and update customers while maintaining accurate documentation.

We value confidence under pressure, strong IT skills, and the ability to manage priorities in a fast-paced environment. Benefits include healthcare, holiday entitlement, volunteer days, and team socials.