Transport Administrator

The Best Connection Group Limited; St. Ives; On-site; GBP 15,000 - 22,000; Full time

Job summary

The Best Connection Group Limited is seeking a Transport Administrator to join a busy transport team. You will support day-to-day operations, liaise with drivers, customers and planners, and ensure timely and accurate transport activities.

The role emphasizes compliance, documentation, and proactive communication to maintain smooth schedules in a fast-paced environment. Mon-Fri work pattern with a clear focus on teamwork and operational excellence.

Qualifications

• Knowledgeable in drivers' hours regulations and Working Time Directive requirements.
• Calm and professional under pressure; able to multitask.
• Confident using Microsoft Office and computer systems.
• Excellent communication with drivers, customers and planners.

Responsibilities

• Support the day-to-day transport operation and ensure compliance and accuracy.
• Provide administrative support in line with transport policies and procedures.
• Collaborate with Transport Management team and planning staff.
• Maintain transport documentation and communicate delays or issues.
• Monitor driver hours and tachographs; ensure WTD compliance.
• Act as a contact for customer enquiries and schedule changes.
• Use Transport Management Systems to manage activities.

Skills

Drivers hours regulations

Working Time Directive

Communication

Microsoft Office

Transport Management Systems

Team player

Tools

Transport Management Systems

Job description

Are you highly organised, thrive in a fast-paced environment, and enjoy being at the heart of a busy operation?

Transport Administrator to join their friendly and professional transport team.

This is a fantastic opportunity for someone with strong administration skills and a passion for keeping operations running efficiently. You'll play a key role in supporting transport activities, liaising with drivers, customers and planners, and ensuring everything is delivered on time and in full.

What's in it for you?

• Monday to Friday working pattern
• £13.46 per hour
• Supportive and collaborative team environment
• Training and development opportunities
• Varied and rewarding role with real responsibility

The Role

As a Transport Administrator, you'll be responsible for supporting the day-to-day transport operation, ensuring compliance, communication and accuracy across all activities.

Your responsibilities will include:

• Providing administrative support in line with transport legislation, company policies and procedures
• Working closely with the Transport Management team
• Ensuring Health & Safety procedures are adhered to at all times
• Supporting the daily transport plan and ensuring collections are completed on time
• Completing and maintaining accurate transport documentation
• Communicating delays, issues and operational updates to the planning team
• Acting as a key point of contact for customer enquiries and schedule changes
• Using Transport Management Systems to manage transport activities
• Monitoring drivers' hours, tachographs and Working Time Directive compliance
• Managing and controlling subcontractor requirements
• Assisting with vehicle defect management and the Vehicle Off Road (VOR) process

What We're Looking For

We're keen to hear from candidates who are:

• Knowledgeable in drivers' hours regulations and Working Time Directive requirements
• Excellent communicators who can build strong relationships with customers, suppliers and colleagues
• Calm and professional when working under pressure
• Flexible, reliable and able to manage a variety of tasks accurately
• Proactive team players who can also work independently and make decisions when needed
• Confident using Microsoft Office and general computer systems
• Experienced with Transport Management Systems (advantageous but not essential, as full training will be provided)