Transformation Communications Lead

All Things IC Ltd; Greater London; Hybrid; GBP 49,000 - 55,000; Full time

Benefits offered by this job

Pension scheme

Enhanced maternity leave

Life assurance

HolidayPlus

Virtual GP

Employee assistance programme

Discounts

Job summary

SGN is seeking an experienced Internal Communications Lead to shape how we engage colleagues through major transformation programmes. You will translate complex change into clear messages for varied audiences and work with senior leaders and project teams across the business.

This role blends writing, storytelling and strategic coaching to drive awareness, adoption and a colleague-first approach. Hybrid working in London supports flexible delivery while delivering impact for customers and

Qualifications

• Significant experience in internal communications, supporting organisational change, transformation, or business improvement programmes.
• Excellent writing, storytelling, and stakeholder management skills, with the ability to adapt messages for different audiences.
• Strong understanding of change management principles and how effective communication supports successful change adoption.
• Ability to manage multiple priorities and deliver high-quality communications in a fast-paced, evolving environment.

Responsibilities

• Deliver engaging communication content that supports business transformation programmes, ensuring colleagues understand what is changing, why it matters, and how they are impacted.
• Partner with senior leaders and project teams to translate complex change initiatives into clear, compelling messages.
• Develop multi-channel internal communications campaigns that drive awareness, understanding, engagement, and adoption of key transformation activities.
• Provide strategic communications advice and coaching to leaders, helping them communicate change with confidence and authenticity.
• Measure the effectiveness of transformation communications, using colleague insight and feedback to continuously improve engagement and outcomes.
• Champion a colleague-first approach to change communication, ensuring transparency, consistency, and alignment with SGN’s values and strategic objectives.

Skills

Internal communications

Writing skills

Stakeholder management

Change management

Project management

Analytical skills

Collaborative approach

Job description

SGN is seeking an experienced Internal Communications Lead to shape how we engage colleagues through major transformation programmes. You will translate complex change into clear messages for varied audiences and work with senior leaders and project teams across the business.

This role blends writing, storytelling and strategic coaching to drive awareness, adoption and a colleague-first approach. Hybrid working in London supports flexible delivery while delivering impact for customers and