Transaction Manager / Business Manager

Sandicliffe Ltd; Nottingham; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Competitive salary with uncapped bonus

24 days annual leave + bank holidays

Enhanced parental leave policies

Company pension scheme

Life assurance

Employee Assistance Programme

Staff discounts on vehicles, servicing

Ongoing training and development

Career progression opportunities

Wellbeing programs

Cycle to Work scheme

Job summary

Sandicliffe, a leading automotive retailer, is seeking a motivated Transaction Manager / Business Manager for our Nottingham FordStore. You will support the sales team, guide customers through finance and insurance products, and ensure compliant processes from enquiry to handover.

Join a dealership leadership team focused on exceptional customer journeys, performance, and continuous improvement. You will build strong relationships with customers, finance partners, and colleagues, driving

Qualifications

• Must have previous experience in a similar automotive retail leadership role.
• Strong knowledge of automotive finance, insurance products, and compliance requirements.
• Proven track record in a target-driven environment.
• Excellent communication and relationship-building skills.
• Full UK Driving Licence.

Responsibilities

• Supporting the sales team in converting enquiries into vehicle sales.
• Guiding customers through finance and insurance products to meet their needs.
• Ensuring all finance and compliance processes are completed accurately and responsibly.
• Working closely with Sales Executives to maximise customer satisfaction and dealership profitability.
• Building strong relationships with customers, finance partners, and colleagues.
• Monitoring performance against key targets and helping drive continuous improvement.
• Maintaining a high level of product, manufacturer, and regulatory knowledge.
• Delivering a seamless, transparent, and inclusive customer experience from enquiry to handover.

Skills

Experience in Transaction Manager role

Automotive sales knowledge

Finance & Insurance knowledge

Compliance knowledge

Communication skills

Customer-first mindset

Organisation & time management

Leadership / coaching

Full UK Driving Licence

Job description

Drive Your Career Forward with Sandicliffe

Sandicliffe is looking for a motivated, customer-focused, and commercially driven Transaction Manager / Business Manager to join our award-winning team at Nottingham FordStore.

This is an exciting opportunity for an experienced automotive sales professional who thrives on delivering exceptional customer experiences, supporting a successful sales team, and driving business performance. As a key member of the dealership leadership team, you'll play an important role in helping customers find the right finance and protection solutions while ensuring the highest standards of compliance and customer care.

If you're passionate about people, performance, and providing outstanding customer journeys, we'd love to hear from you.

What You'll Be Doing

• Supporting the sales team in converting enquiries into vehicle sales.
• Guiding customers through finance and insurance (F&I) products, ensuring solutions meet their individual needs.
• Ensuring all finance and compliance processes are completed accurately and responsibly.
• Working closely with Sales Executives to maximise customer satisfaction and dealership profitability.
• Building strong relationships with customers, finance partners, and colleagues.
• Monitoring performance against key targets and helping drive continuous improvement.
• Maintaining a high level of product, manufacturer, and regulatory knowledge.
• Delivering a seamless, transparent, and inclusive customer experience from enquiry to handover.

What We're Looking For

• Previous experience as a Transaction Manager, Business Manager, Sales Controller, Sales Manager, or a similar automotive retail role.
• A proven track record of delivering results within a target-driven environment.
• Strong knowledge of automotive finance, insurance products, and compliance requirements.
• Excellent communication and relationship-building skills.
• A customer-first approach with a passion for delivering exceptional service.
• Strong organisational and time-management abilities.
• A collaborative leadership style and the ability to support and develop others.
• Full UK Driving Licence.

Why Join Sandicliffe?

At Sandicliffe, we know that diverse teams create better outcomes for our customers, colleagues, and communities. We are committed to building an inclusive workplace where everyone feels welcome, respected, and empowered to succeed.

We actively encourage applications from people of all backgrounds, identities, experiences, and communities. Whether you're returning to work, looking to take the next step in your career, or joining the automotive industry from a different background, we want to hear from you.

Our recruitment process focuses on skills, potential, and values because we believe talent comes from many different paths.

Sandicliffe Benefits

• Competitive salary with uncapped bonus potential
• 24 days annual leave plus bank holidays
• Enhanced parental leave policies
• Company pension scheme
• Life assurance
• Employee Assistance Programme
• Staff discounts on vehicles, servicing, parts, and accessories
• Ongoing manufacturer and professional development training
• Career progression opportunities across the Sandicliffe Group
• Wellbeing initiatives and support programmes
• Long service and recognition awards
• Cycle to Work scheme

About Sandicliffe

Established for over 75 years, Sandicliffe is one of the UK's leading automotive retailers, representing some of the world's most recognised vehicle brands. As a family-owned business, we're proud of our reputation for exceptional customer service, community involvement, and investing in our people.

When you join Sandicliffe, you're joining a team that values integrity, ambition, collaboration, and continuous improvement.

All employment offers are conditional upon the successful completion of relevant pre-employment checks.