Training Programme Administrator (1-year Temp Contract)

SINGAPORE ACADEMY OF LAW; Penarth, High Street; Hybrid; GBP 23,000 - 32,000; Full time

Job summary

The Singapore Academy of Law (SAL) is seeking a Training Programme Administrator to support the administration and delivery of SAL's training programmes, workshops and other learning activities. This is a one-year contract position based on site with flexible work-from-home arrangements where possible.

Responsibilities include end-to-end programme administration, LMS records, on-site event support, and coordination with internal units and external stakeholders.

Qualifications

• Diploma in any discipline is required or welcomed.
• Strong organisational skills and attention to detail.
• Excellent written and verbal communication abilities.
• Ability to manage multiple tasks and work well in a team.
• Proficiency with Microsoft Office applications is expected.
• Experience with learning management systems or event registration platforms is a plus.
• Positive attitude and willingness to learn.
• Willingness to support occasional extended hours when required.

Responsibilities

• Manage the end-to-end administration of training programmes, including course registration, enrolment, invoicing, payment processing, transfers, cancellations and waitlists.
• Submit training programmes for accreditation and manage related administrative processes.
• Manage and respond to enquiries received through programme and training mailboxes, providing timely support to participants, trainers and stakeholders.
• Set up and maintain courses, digital learning content, course materials and assessments in learning management systems.
• Use training and event management systems, including online event storefronts, to support programme administration and maintain accurate learner and programme records.
• Provide on-site support for training programmes, including room set-up, preparation of training materials, attendance-taking and coordination of programme logistics.
• Work with internal business units, trainers, vendors and external stakeholders to coordinate and administer training programmes across in-person, virtual and hybrid formats.
• Collect and consolidate participant and trainer feedback to support programme evaluation and continuous improvement.
• Support the planning and delivery of selected POEM-led events, including seminars, conferences, meetings and other departmental initiatives.
• Perform other administrative and operational duties as assigned.

Skills

Organisation

Communication

Multitasking

Teamwork

Willingness to learn

Education

Diploma (any discipline)

Tools

Microsoft Office

Learning Management Systems (LMS)

Event registration platforms

Job description

We are looking for aTraining Programme Administratorto support the administration and delivery of training programmes, workshops and other learning activities organised by the Singapore Academy of Law (SAL).

This is a one-year contract position, with the possibility of renewal. The role is based on site, with flexible work-from-home arrangements where operational requirements permit.

KEY RESPONSIBILITIES

You will provide administrative and operational support for SAL's training programmes, workshops and other learning activities, including those conducted by Learning & Product Development (LPD) and the Singapore Mediation Centre (SMC). You will also support selected POEM-led events as required. Responsibilities include, but are not limited to the following:

Programme Administration

• Manage the end-to-end administration of training programmes, including course registration, enrolment, invoicing, payment processing, transfers, cancellations and waitlists.
• Submit training programmes for accreditation and manage the related administrative processes.
• Manage and respond to enquiries received through programme and training mailboxes, providing timely support to participants, trainers and stakeholders.

Systems & Records

• Set up and maintain courses, digital learning content, course materials and assessments in learning management systems.
• Use training and event management systems, including online event storefronts, to support programme administration and maintain accurate learner and programme records.

Training Delivery& Operations

• Provide on-site support for training programmes, including room set-up, preparation of training materials, attendance-taking and coordination of programme logistics.
• Work with internal business units, trainers, vendors and external stakeholders to coordinate and administer training programmes across in-person, virtual and hybrid formats.

Departmental Support

• Collect and consolidate participant and trainer feedback to support programme evaluation and continuous improvement.
• Support the planning and delivery of selected POEM-led events, including seminars, conferences, meetings and other departmental initiatives.
• Perform other administrative and operational duties as assigned.

KEY SPECIFICATIONS

Candidates should have:

• A diploma in any discipline. Fresh graduates are welcome to apply.
• Good organisational skills and attention to detail.
• Good written and verbal communication skills.
• Ability to manage multiple tasks and work well in a team.
• Proficiency in Microsoft Office applications.
• Experience with learning management systems or event registration platforms is an advantage but not required.
• A positive attitude and willingness to learn.
• Willingness to support occasional extended hours, when required.