Training Operations Coordinator — Full Training & Support

Confidential; Milton Keynes; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Full training and ongoing support

Company pension scheme

20 days annual leave plus bank holiday

Employee benefits platform

On-site parking and kitchen facilities

Long-term development opportunities

Job summary

Confidential in Milton Keynes is seeking an organised and customer-focused Training and Administration Coordinator to support a busy external training centre, coordinating course bookings, registrations and assessments while liaising with customers, providers, assessors and awarding bodies.

This permanent, full-time, office-based role runs Monday to Friday 8:30am–5:00pm with full training provided; experience in administration or coordination is beneficial but not essential.

Qualifications

• At least one year of experience in administration, coordination or customer service.
• Strong organisational and time-management skills.
• Excellent accuracy and attention to detail.
• Proficient in Microsoft Office, particularly Excel and Outlook.
• Professional telephone and email manner.
• Ability to work independently and manage competing priorities.
• Proactive, reliable and comfortable learning new systems.

Responsibilities

• Coordinate training courses, bookings, attendees and assessments.
• Maintain the Outlook training calendar and booking records.
• Liaise with customers, training providers, suppliers, assessors and awarding bodies.
• Register candidates and maintain assessment documentation.
• Prepare paperwork and ensure assessors have the information they require.
• Distribute certificates and maintain accurate training records.
• Update Excel spreadsheets and administrative systems.
• Raise customer invoices using Xero and check the information for accuracy.
• Respond professionally to telephone and email enquiries.
• Welcome visitors and provide reception and general office support.
• Arrange course lunches, supplies and other practical requirements.

Skills

Administration

Coordination

Customer service

Microsoft Office

Excel

Outlook

Attention to detail

Time management

Independent work

Learning new systems

Tools

Xero

Job description

Confidential in Milton Keynes is seeking an organised and customer-focused Training and Administration Coordinator to support a busy external training centre, coordinating course bookings, registrations and assessments while liaising with customers, providers, assessors and awarding bodies.

This permanent, full-time, office-based role runs Monday to Friday 8:30am–5:00pm with full training provided; experience in administration or coordination is beneficial but not essential.