Training & Administration Coordinator

Working Solutions Recruitment; Bletchley; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Company pension

20 days annual leave plus bankholidays

On-site parking

Job summary

WSR is recruiting a organised and customer-focused Training and Administration Coordinator for a growing specialist business in Milton Keynes. This full-time, permanent role is office-based, Monday to Friday 8:30am-5:00pm, with a salary of £27,000–£28,000 per annum.

You will support the day-to-day operation of an external training centre, coordinating course bookings and assessments, communicating with customers, candidates, training providers, assessors and awarding bodies.

Qualifications

• At least one year’s experience in administration, coordination or customer service.
• Strong organisational and time-management skills.
• Excellent accuracy and attention to detail.
• Confident using Microsoft Office, particularly Excel and Outlook.
• Professional telephone and email manner.
• Ability to work independently and manage competing priorities.
• Proactive, reliable and comfortable learning new systems.

Responsibilities

• Coordinate training courses, bookings, attendees and assessments.
• Maintain the Outlook training calendar and accurate booking records.
• Liaise with customers, training providers, assessors and awarding bodies.
• Register candidates and maintain accurate assessment documentation.
• Prepare paperwork and ensure assessors have the information they require.
• Distribute certificates and maintain accurate training records.
• Update spreadsheets and administrative systems.
• Raise invoices using Xero and check information for accuracy.
• Respond to telephone and email enquiries in a professional manner.
• Welcome visitors and provide reception and general office support.
• Arrange course lunches, supplies and other practical requirements.

Skills

Organisational skills

Time-management

Attention to detail

Professional telephone and email Mann͏

Tools

Excel

Outlook

Job description

WSR is recruiting for an organised and customer-focused Training and Administration Coordinator on behalf of a growing specialist business based in Milton Keynes

Milton Keynes £27,000 - £28,000 per annum

Permanent Full-time Office-based Monday to Friday, 8:30am -5:00pm

You will support the day-to-day operation of a busy external training centre, coordinating course bookings and assessments while communicating with customers, candidates, training providers, assessors and awarding bodies. Full training will be provided, so previous automotive or training-sector experience is beneficial but not essential.

Key Responsibilities

• Coordinate training courses, bookings, attendees and assessments.
• Maintain the Outlook training calendar and accurate booking records.
• Liaise with customers, training providers, suppliers, assessors and awarding bodies.
• Register candidates and maintain accurate assessment documentation.
• Prepare paperwork and ensure assessors have the information they require.
• Distribute certificates and maintain accurate training records.
• Update Excel spreadsheets and administrative systems.
• Raise customer invoices using Xero and check the information for accuracy.
• Respond professionally to telephone and email enquiries.
• Welcome visitors and provide reception and general office support.
• Arrange course lunches, supplies and other practical requirements.

Skills and Experience

• At least one year s experience in administration, coordination or customer service.
• Strong organisational and time-management skills.
• Excellent accuracy and attention to detail.
• Confident using Microsoft Office, particularly Excel and Outlook.
• Professional telephone and email manner.
• Ability to work independently and manage competing priorities.
• Proactive, reliable and comfortable learning new systems.

Desirable experience: automotive services, training administration, course coordination, Xero, awarding bodies or assessment organisations.

Benefits

• Salary of £27,000 £28,000, depending on experience.
• Full training and ongoing support.
• Company pension scheme.
• 20 days annual leave plus bank holidays.
• Employee benefits platform.
• On-site parking and kitchen facilities.
• Long-term development opportunities.