Training & Administration Coordinator

Confidential; Milton Keynes; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Full training and ongoing support

Company pension scheme

20 days annual leave plus bank holiday

Employee benefits platform

On-site parking and kitchen facilities

Long-term development opportunities

Job summary

Confidential in Milton Keynes is seeking an organised and customer-focused Training and Administration Coordinator to support a busy external training centre, coordinating course bookings, registrations and assessments while liaising with customers, providers, assessors and awarding bodies.

This permanent, full-time, office-based role runs Monday to Friday 8:30am–5:00pm with full training provided; experience in administration or coordination is beneficial but not essential.

Qualifications

• At least one year of experience in administration, coordination or customer service.
• Strong organisational and time-management skills.
• Excellent accuracy and attention to detail.
• Proficient in Microsoft Office, particularly Excel and Outlook.
• Professional telephone and email manner.
• Ability to work independently and manage competing priorities.
• Proactive, reliable and comfortable learning new systems.

Responsibilities

• Coordinate training courses, bookings, attendees and assessments.
• Maintain the Outlook training calendar and booking records.
• Liaise with customers, training providers, suppliers, assessors and awarding bodies.
• Register candidates and maintain assessment documentation.
• Prepare paperwork and ensure assessors have the information they require.
• Distribute certificates and maintain accurate training records.
• Update Excel spreadsheets and administrative systems.
• Raise customer invoices using Xero and check the information for accuracy.
• Respond professionally to telephone and email enquiries.
• Welcome visitors and provide reception and general office support.
• Arrange course lunches, supplies and other practical requirements.

Skills

Administration

Coordination

Customer service

Microsoft Office

Excel

Outlook

Attention to detail

Time management

Independent work

Learning new systems

Tools

Xero

Job description

WSR is recruiting for an organised and customer-focused Training and Administration Coordinator on behalf of a growing specialist business based in Milton Keynes

Milton Keynes £27,000 - £28,000 per annum

Permanent Full-time Office-based Monday to Friday, 8:30am -5:00pm

You will support the day-to-day operation of a busy external training centre, coordinating course bookings and assessments while communicating with customers, candidates, training providers, assessors and awarding bodies. Full training will be provided, so previous automotive or training-sector experience is beneficial but not essential.

Key Responsibilities

• Coordinate training courses, bookings, attendees and assessments.
• Maintain the Outlook training calendar and accurate booking records.
• Liaise with customers, training providers, suppliers, assessors and awarding bodies.
• Register candidates and maintain accurate assessment documentation.
• Prepare paperwork and ensure assessors have the information they require.
• Distribute certificates and maintain accurate training records.
• Update Excel spreadsheets and administrative systems.
• Raise customer invoices using Xero and check the information for accuracy.
• Respond professionally to telephone and email enquiries.
• Welcome visitors and provide reception and general office support.
• Arrange course lunches, supplies and other practical requirements.

Skills and Experience

• At least one year s experience in administration, coordination or customer service.
• Strong organisational and time-management skills.
• Excellent accuracy and attention to detail.
• Confident using Microsoft Office, particularly Excel and Outlook.
• Professional telephone and email manner.
• Ability to work independently and manage competing priorities.
• Proactive, reliable and comfortable learning new systems.

Desirable experience: automotive services, training administration, course coordination, Xero, awarding bodies or assessment organisations.

Benefits

• Salary of £27,000 £28,000, depending on experience.
• Full training and ongoing support.
• Company pension scheme.
• 20 days annual leave plus bank holidays.
• Employee benefits platform.
• On-site parking and kitchen facilities.
• Long-term development opportunities.