Training & Admin Coordinator – Auto Training Centre

Storm Auto Services Ltd; Milton Keynes; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Company pension

Perks at Work

20 days annual leave

On-site parking

Job summary

Storm Auto Services Ltd in Milton Keynes is seeking a proactive Training & Administration Coordinator to support day-to-day administration of our external training services.

You will manage customer bookings, liaise with training providers and assessors, handle candidate records and invoicing, and maintain training calendars and documents. Full training is provided; automotive experience is helpful but not required.

Qualifications

• 1+ year in a similar administration or customer service role.
• Experience in coordinating bookings and working with external organisations.

Responsibilities

• Liaise with customers to arrange and coordinate training bookings.
• Liaise with external training providers, suppliers and assessors to arrange outsourced training and assessments.
• Manage booking information across relevant systems and maintain the Outlook training calendar.
• Maintain and update Excel spreadsheets and training records.
• Register candidates with relevant awarding and assessment bodies.
• Prepare assessment paperwork and documentation for assessors.
• Send training certificates to customers, candidates and other recipients.
• Raise customer invoices through Xero using booking and finance records.
• Answer training and reception telephone enquiries and respond to general enquiries.
• Provide general office and reception administration, including receiving visitors and post.
• Arrange practical requirements for training courses, including candidate lunches and approved purchases.
• Support the smooth day-to-day running of the training centre.

Skills

Organised

Reliable

Customer communication

Microsoft Excel

Outlook

Attention to detail

Time management

Independent worker

Tools

Xero

CRM systems

Booking systems

Excel

Outlook

Job description

Storm Auto Services Ltd in Milton Keynes is seeking a proactive Training & Administration Coordinator to support day-to-day administration of our external training services.

You will manage customer bookings, liaise with training providers and assessors, handle candidate records and invoicing, and maintain training calendars and documents. Full training is provided; automotive experience is helpful but not required.