Training Delivery Manager - Lead High-Impact Training Teams

Sja's West; United Kingdom; Remote; GBP 60,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Pension scheme

33 days holiday (incl. bank holidays)

Cycle to work

Health and wellbeing portal

Discounts (Blue Light, NHS, etc.)

Job summary

St John Ambulance is seeking a Training Delivery Manager to lead a team of Lead Trainers, Trainers, Trainees and Apprentices, delivering high‑quality training programmes across the region. You will recruit, develop and manage performance to ensure engaging learning and strong customer satisfaction.

You will coordinate resources, venues, logistics and compliance with health and safety standards, drive continuous improvement and help achieve business targets while fostering a positive learning

Responsibilities

• Lead and manage a team of Lead Trainers, Trainers, Trainees and Apprentices to deliver high‑quality training programmes.
• Oversee recruitment, development and performance management to ensure engaging and effective training for customers.
• Coordinate staffing, venues, logistics, resources and compliance to deliver training in line with organisational standards.
• Drive performance, continuous improvement and achievement of business targets while maintaining strong customer relationships.
• Ensure health and safety, compliance and quality assurance across all training activities.

Job description

St John Ambulance is seeking a Training Delivery Manager to lead a team of Lead Trainers, Trainers, Trainees and Apprentices, delivering high‑quality training programmes across the region. You will recruit, develop and manage performance to ensure engaging learning and strong customer satisfaction.

You will coordinate resources, venues, logistics and compliance with health and safety standards, drive continuous improvement and help achieve business targets while fostering a positive learning