Training Delivery Leader

St John Ambulance; Leicester; On-site; GBP 40,000 - 56,000; Full time

Benefits offered by this job

Salary & pension

33 days holiday

Cycle to work scheme

Electric Vehicle Scheme

Health & Wellbeing portal

Discounts (Blue Light, NHS)

Job summary

St John Ambulance is seeking a Training Delivery Manager to lead and support a team of Lead Trainers, Trainers, Trainees and Apprentices in delivering high‑quality courses. You will oversee recruitment, development and performance management, ensuring resources, venues and logistics are well managed.

You will drive compliance with health and safety, organisational standards and statutory requirements, while building strong customer relationships and delivering continuous improvement across

Qualifications

• Experience leading training teams and programmes.
• Ability to manage performance through regular reviews and development plans.
• Strong focus on compliant, safe, high‑quality training delivery.

Responsibilities

• Lead and support a team of trainers and apprentices to deliver high‑quality programmes.
• Coordinate resources, venues, staffing and logistics for training activities.
• Ensure compliance with organisational standards, health and safety regulations and DBS where applicable.
• Drive performance, customer satisfaction and continuous improvement in training delivery.

Skills

Leadership

Training delivery

People development

Performance management

Logistics coordination

Health & safety

Compliance

Job description

St John Ambulance is seeking a Training Delivery Manager to lead and support a team of Lead Trainers, Trainers, Trainees and Apprentices in delivering high‑quality courses. You will oversee recruitment, development and performance management, ensuring resources, venues and logistics are well managed.

You will drive compliance with health and safety, organisational standards and statutory requirements, while building strong customer relationships and delivering continuous improvement across