Trainee White Goods Engineer

Dixons Carphone; Bolton; On-site; GBP 28,000 - 34,000; Full time

Job summary

A leading UK electronics retailer is seeking Trainee White Goods Engineers to join their repair team in Bolton. In this role, you will diagnose and fix white goods in customers' homes while providing excellent customer service. Ideal candidates will have experience with electro-mechanical products and a valid UK driving license. The position offers a competitive salary, quarterly bonuses, and benefits including product discounts and ongoing training.

Benefits

30 days annual leave

Performance-related bonus

Product discounts

Wellbeing initiatives

Qualifications

• Experience with electric or electro-mechanical products in a field service role.
• Demonstrable basic competence in electrical theory and practice.
• Passion for delivering excellent customer service.

Responsibilities

• Test, diagnose, and fix white goods in customers' homes.
• Provide and implement technical knowledge across a range of appliances.
• Drive a company van and manage your own day effectively.
• Build the company's reputation in home services.

Skills

Repair or installation experience

Electrical knowledge

Customer service skills

Ability to handle heavy white goods

Full valid UK driving licence

Job description

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Bolton North West ERDC Permanent Full Time Grade 3

Salary £28000‑£34000 per annum depending on experience plus quarterly bonus
Shift Pattern - Average of 41 hours per week working 5 over 7 (some Saturday working on a rostered basis)
No Sundays!

Counties/areas recruiting in: WN, L, M, SK, OL, BL, BB, PR, FY, CH, WA.

At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. You’ll work in a great team, learning and growing together, and celebrating the big and small moments that make every day amazing.

We’re looking for Trainee White Goods Engineers to join our White Goods Repair Team here at Currys. It’s an amazing team to be part of, with an industry‑leading NPS and world‑class 1st visit fix rate!

Role overview:

As part of this role, you’ll be responsible for:

• Testing, diagnosing, and fixing white goods in customers’ homes
• Providing and implementing technical knowledge across a range of white‑goods appliances
• Driving a company van and managing your own day effectively
• Building our reputation as a home services expert previdly

Whether it’s in customers’ homes or on the end of the phone, you’ll need excellent customer service skills and the experience of engaging positively with customers.

You will need:

• Repair or installation experience which includes having worked with electric or electro‑mechanical products (e.g., field services engineering, trainee plumbing or electrical services, domestic or consumer electrical installation experience or training)
• Electrical knowledge: demonstrable basic competence both in theory and practice
• A passion for delivering great customer service
• Ability to handle heavy white goods (washing machines, dishwashers, etc.)
• A full valid UK driving licence with no more than 6 penalty points

We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement), you’ll find a host of benefits designed to work for you:

• First FIG induction and ongoing learning
• Performance‑related bonus paid quarterly
• Product discounts across the latest tech
• A range of wellbeing initiatives

Join our Tra Characters. We’ll be with you every step of the way, helping you build the career you want with on‑the‑job training and the opportunity to learn skills for life, for inside and outside work.

Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.

Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to showcase your talents during our application process. If you need additional assistance with your application, please email [e-mail] and we’ll do our best to help.