Trainee Train Conductor – 1-Year Apprenticeship

Northern Trains Limited; Lancashire; On-site; GBP 27,000 - 37,000; Full time

Benefits offered by this job

Free Travel

Generous Pension Scheme

Enhanced Family Benefits

Cycle to Work Scheme

Electric Car Scheme

Exclusive Discounts

Employee Assistance Programme

Training and Career Development

Northern Lights/Northern Sparks Awards

Job summary

Northern Trains Limited is seeking a Train Conductor at Blackpool North. This safety-critical role involves checking tickets, assisting passengers, and ensuring onboard safety.

The position offers rolling 35-hour weeks, shift patterns including evenings, nights, and weekends, and a structured training program with progression after successful completion. You will work in a lively environment, welcoming passengers and coordinating with drivers and control.

Qualifications

• Excellent communication and customer service skills.
• Ability to calm and resolve conflicts effectively.
• Self-disciplined with initiative and independent work ethic.
• Ability to learn and follow strict safety rules and regulations.

Responsibilities

• Inspect and operate train equipment, doors and controls.
• Greet passengers and provide information about routes and schedules.
• Check tickets and validate travel documents for passengers.
• Provide clear announcements over the onboard PA system.
• Ensure safe boarding and assist with passenger safety.
• Handle delays, disruptions and emergencies with composure.

Skills

Communication

Conflict resolution

Time management

Safety awareness

Tools

Tablets

Body worn cameras

Job description

Northern Trains Limited is seeking a Train Conductor at Blackpool North. This safety-critical role involves checking tickets, assisting passengers, and ensuring onboard safety.

The position offers rolling 35-hour weeks, shift patterns including evenings, nights, and weekends, and a structured training program with progression after successful completion. You will work in a lively environment, welcoming passengers and coordinating with drivers and control.