Rail Conductor Apprentice

Northern; Blackburn; On-site; GBP 27,000 - 37,000; Full time

Benefits offered by this job

Free Travel

Generous Pension Scheme

Cycle to Work

Employee Discounts

Training & Career Development

Job summary

Northern is recruiting a Trainee Train Conductor for Blackburn to join our Operations team. You’ll be the face of our service, ensuring trains run safely and on time while delivering excellent customer care. From ticket checks to passenger safety, every day brings new responsibilities.

The 1-year apprenticeship starts with a three-month training period. The base salary begins at £27,460 during training and rises to £37,132 on completion, with overtime and benefits included.

Qualifications

• Live within a 45-minute drive from the station you work from.
• Be at least 18 years of age at time of application.
• Pass the RIS3452 Train Worker medical assessment, including drugs & alcohol screening.
• Commit to working early, late and weekend shifts.

Responsibilities

• Inspect & Operate: Train equipment, doors, and controls.
• Greet Passengers: Create a welcoming atmosphere for all.
• Check Tickets: Verify passenger tickets and travel cards.
• Provide Information: Answer questions on routes, schedules, and connections.
• Make Announcements: Provide clear updates over the onboard PA system.
• Ensure Safe Boarding: Help passengers safely board and disembark the train.
• Handle Delays & Emergencies: Confidently manage unexpected delays and issues.

Skills

Communication

Conflict resolution

Customer service

Time management

Situational awareness

Safety knowledge

Job description

Northern is recruiting a Trainee Train Conductor for Blackburn to join our Operations team. You’ll be the face of our service, ensuring trains run safely and on time while delivering excellent customer care. From ticket checks to passenger safety, every day brings new responsibilities.

The 1-year apprenticeship starts with a three-month training period. The base salary begins at £27,460 during training and rises to £37,132 on completion, with overtime and benefits included.