Trainee Train Conductor: 1-Year Apprenticeship

Northern Trains Limited; Carlisle; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Free Travel

Generous Pension Scheme

Enhanced Family Benefits

Cycle to Work Scheme

Electric Car Scheme

Exclusive Discounts

Employee Assistance Programme

Training and Career Development

Northern Lights Awards

Job summary

Northern Trains Limited in Carlisle is recruiting for a Train Conductor. You will be the face of our service, checking tickets, guiding passengers, and ensuring onboard safety and smooth operation across a busy timetable.

Responsibilities include coordinating with drivers and control, handling delays, and providing timely information. Rolling 35-hour weeks involve evenings, nights and weekends, with comprehensive benefits and training support.

Qualifications

• Life within 45 minutes drive from the station you work from.
• Be at least 18 years old at application time.
• Pass the RIS3452 medical assessment including drugs and alcohol screening.
• Commit to early, late and weekend shifts.

Responsibilities

• Inspect and operate train equipment, doors, and controls.
• Greet passengers and create a welcoming atmosphere.
• Check tickets and verify travel documents.
• Provide information on routes, schedules and connections.
• Make announcements clearly over the onboard PA system.
• Ensure safe boarding and assist passenger safety.
• Handle delays and emergencies confidently.
• Coordinate with drivers and operational teams to keep trains on time.

Skills

Communication skills

Conflict resolution

Self-discipline

Regulatory compliance

Time management

Adaptability

Problem solving

Concentration

Situational awareness

Safety knowledge

Tools

Tablets

Body worn cameras

Job description

Northern Trains Limited in Carlisle is recruiting for a Train Conductor. You will be the face of our service, checking tickets, guiding passengers, and ensuring onboard safety and smooth operation across a busy timetable.

Responsibilities include coordinating with drivers and control, handling delays, and providing timely information. Rolling 35-hour weeks involve evenings, nights and weekends, with comprehensive benefits and training support.