Trainee Technical Account Manager

Dunbia Group; Cross Hands; On-site; GBP 21,000 - 30,000; Full time

Job summary

Dunbia Group is seeking a Trainee Technical Account Manager at the Cross Hands site. The role supports the Food Safety & Quality department, liaising with UK retailers and driving customer relationship initiatives. Ideal for career-minded individuals with a science background and a willingness to develop within a dynamic team.

The position offers exposure to product reviews, audits, and new product launches, with opportunities for personal growth in a high‑performance technical environment.

Qualifications

• 1+ years in food industry.
• Science or Food Science degree.
• Understanding of retailers.
• Organisational skills for multiple projects.
• Knowledge of food science, labeling, audits.
• Confidence managing customers and stakeholders.
• Strong written and verbal communication.
• Team player with initiative.
• Full UK Driving Licence.

Responsibilities

• Collaborate between customer and Dunbia to deliver Food Safety & Quality requirements.
• Build relationships with customers and site teams to position Dunbia as supplier of choice.
• Represent FSQ in meetings, technical reviews and product reviews.
• Coordinate customer visits and audits to the factory, manage post-visit actions.
• Work with New Product Development on food safety aspects of launches.
• Review KPIs with site teams and drive improvement actions.
• Review artwork for packaging to ensure legality and accuracy.
• Manage raw material and finished product specifications and quality sheets.
• Conduct product assessments to ensure production adherence.

Job description

A role as a Trainee Technical Account Manager has become available at our Cross Hands site. This is an opportunity for a highly motivated, career minded individual to progress their career within the Food Safety & Quality department whilst liaising with key UK retailers.

Responsibilities

As a key representative of the Food Safety & Quality division of the company, this role will provide opportunity for personal growth and development, this will be a dynamic role with scope to drive a wide range of customer relationship initiatives while collaborating with and supporting a high performing and effective Technical team.

• To work collaboratively between the customer and the company, ensuring that we cascade and deliver the Food Safety & Quality requirements of the customer to the Technical and wider functions within the site.
• Develop strong relationships with both the customers and the wider site teams and to help establish Dunbia as the supplier of choice with the customer.
• To be responsible for protecting at all times, the integrity of the company through positive and constructive actions and attitude.
• Represent the Food Safety & Quality department in a positive and pro‑active manner at customer head office meeting, including development gate meetings, technical reviews, product reviews etc.
• To organise customer visits and audits to the factory, including the management of post‑visit actions.
• Liaise with New Product Development department with respect to food safety aspects of launching new products
• Regularly review KPI’s and drive actions along with the site teams to continually improve KPI’s
• Review artwork of primary packaging; sleeves / labels to ensure legal and accurate
• Management of raw material & finished product specifications and factory quality attribute sheets
• Conduct product assessments to ensure production adherence to agreed standards

Qualifications

• 1 years + Food industry experience preferably
• Science/ Food Science/ other related discipline qualification at higher education level
• Exposure to the understanding of retailers
• Organisational skills to enable the management and development of multiple projects
• Understanding and working knowledge of food science, legal labelling, audit requirements and of customer technical requirements
• Confidence to manage customers and key stake holders in a fast paced environment
• Effective communication skills, both written and verbal at all levels
• Ability to work effectively within a team and on your own initiative
• Willing to build knowledge base above and beyond core experience
• Full UK Driving Licence