Trainee Service Advisor – Auto Dealership Training

Jago Consultants; Eastbourne; On-site; GBP 18,000 - 24,000; Full time

Job summary

Jago Consultants in Eastbourne, East Sussex, is recruiting a Trainee Service Advisor for a busy main dealership. The role offers full dealership training and a clear path into the automotive industry, with no previous experience required.

You will develop customer service skills, explain service and repair needs, quote costs, and help with invoices and records. A positive, outgoing personality and a full UK driving license are important.

Qualifications

• Previous experience within Customer Service is essential.
• Enthusiastic and passionate about the motor trade.
• A valid full UK driving licence.

Responsibilities

• Ensure customers are aware of service and repair work in a professional manner.
• Advise on estimated costs of repairs and work to be undertaken.
• Sell additional products as appropriate to customers’ needs.
• Advise on timescales and collection arrangements.
• Produce job cards on in-house computer system.
• Update customer and vehicle records.
• Document all warranty work in accordance with manufacturer policy.
• Preparation and completion of invoices.

Skills

Customer service

People skills

Enthusiastic

Job description

Jago Consultants in Eastbourne, East Sussex, is recruiting a Trainee Service Advisor for a busy main dealership. The role offers full dealership training and a clear path into the automotive industry, with no previous experience required.

You will develop customer service skills, explain service and repair needs, quote costs, and help with invoices and records. A positive, outgoing personality and a full UK driving license are important.