Car Service Advisor — Elevate Customer Care

Jago Consultants; Waterford; On-site; GBP 21,000 - 27,000; Full time

Job summary

Jago Consultants is seeking an experienced Service Advisor for a main car dealership. You will deliver high standards of customer care, guide customers on services and repairs, and manage cost estimates and timescales.

You will also handle job cards, invoices and warranty documentation, while actively supporting sales opportunities. The ideal candidate has at least 2 years in a Service Advisor role and holds a full driving licence.

Qualifications

• At least 2 years' experience as a Service Advisor.
• Full driving licence.

Responsibilities

• Ensure customers are aware of service and repair work in a professional manner.
• Advise on estimated costs of repairs and work to be undertaken.
• Sell additional products as appropriate to customers' needs.
• Advise on timescales and collection arrangements.
• Produce job cards on in-house computer system.
• Update customer and vehicle records.
• Document all warranty work in accordance with manufacturer policy.
• Prepare and complete invoices.

Skills

Customer service

Communication

Sales skills

Organization

Tools

In-house computer system

Job description

Jago Consultants is seeking an experienced Service Advisor for a main car dealership. You will deliver high standards of customer care, guide customers on services and repairs, and manage cost estimates and timescales.

You will also handle job cards, invoices and warranty documentation, while actively supporting sales opportunities. The ideal candidate has at least 2 years in a Service Advisor role and holds a full driving licence.