Trainee Parts Advisor

Gammies Groundcare Ltd; North Whitehills; Remote; GBP 15,000 - 19,000; Full time

Benefits offered by this job

Company Pension

Employee Discount

On-site/Free Parking

Life insurance

National Minimum wage applies

Job summary

Gammies Groundcare Forfar (Part of A. M. Phillip) is seeking a Trainee Parts Advisor for our busy depot. You’ll identify and source parts, handle counter sales and customer inquiries, and learn under the Parts Manager.

This full-time role is ideal for a school leaver or someone new to the parts industry. Training is provided and you will grow with the team while delivering excellent service and support across our internal departments and external customers.

Qualifications

• Excellent organisational and communication skills.
• Customer-focused, hardworking and trustworthy.
• Willingness to learn and adapt in a parts environment.

Responsibilities

• Identify and source parts for external customers and internal departments.
• Handle counter sales and respond to customer inquiries.
• Work under the Parts Manager and support depot operations.

Skills

Excellent organisational skills

Strong communication

Willingness to learn

Job description

Gammies Groundcare Forfar (Part of A. M. Phillip) is recruiting for a Trainee Parts Advisor

National Minimum wage applies (dependent on age)

Job Type: Full-time, permanent

The Role

We are currently recruiting a Trainee Parts Advisor for our busy parts counter at our depot in Forfar. This role is ideal for a school leaver or someone looking to get into the parts industry, learn more about machinery and the workings of a depot while working towards becoming a Parts Advisor.

No two days are the same. This role is within our parts department, where you will be reporting to the Parts Manager and working on identifying and sourcing parts for our external customers and our internal departments, dealing with counter sales, internal goods, and customer inquiries.

With a wide area of responsibilities, we are looking for someone confident in working independently and as part of a team, with a pleasant manner and deminer and great customer service skills.

Previous experience in a customer-facing role is preferred; full training will be provided, and you will be supported throughout by our Parts Manager.

• Company Pension


• Employee Discount


• On-site/Free Parking


• Life insurance


• National Minimum wage applies

The Company

Gammies has over 50 years of knowledge and experience supplying products and services to our customers. We specialise in supplying Horticultural and Agricultural Machinery, Spare Parts, Accessories, and Service to fulfil our customers requirements. Giving advice and making sure you have the right machine for the task you require is our prime aim, and should a visit to our premises be required to do this - \"No Problem\".

All the equipment we supply is fully assembled, and on handover to our customer, we advise and instruct on the correct use and maintenance. We are always available post-sale to help with any queries you may have.

After-sales support is a major part of our commitment. Our staff are trained by the manufacturers of the equipment we supply. So, when you require service and support from us, you can expect the very best advice and support available.

Our reputation is built on quality, excellent service, friendly staff, good value, and a clear goal to support our customers.

The person

• Excellent organisational and communication skills


• Customer-focused, hardworking and trustworthy


• Willingness to learn

Preferred but not essential

• Experience in a customer-facing role (eg retail, sales, hospitality)


• Previous experience/knowledge of parts

Winner

Professional Turfcare Dealer of the Year 2022 - Service Dealer Awards

Finalist

Garden Machinery Dealer of the Year

Winner

Professional Turfcare Dealer of the Year

Finalist

Independent retail - Courier business awards 2023