Trainee Optical Assistant

Specsavers Norge; Preston; Hybrid; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Pension scheme

Specsavers Perks portal

WeCare employee support service

Headspace subscription

Eyecare discounts

Birthday day off

Enhanced family leave

Company sick pay

Job summary

Specsavers Norge in Preston is seeking a proactive Trainee Optical Assistant to create an outstanding store environment for customers and colleagues. You’ll learn how to deliver the best care in our stores while developing essential optical retail skills in a supportive team.

We offer comprehensive training, a generous benefits package, and a structured development path to help you grow in optics and customer service. Weekend shifts and full-time hours are part of the role.

Qualifications

• Passion for providing excellent customer service and making customers’ lives easier.
• Great teamwork.
• A good initiative.
• Confidence in using IT systems.
• Excellent communication and listening skills.
• Prepared to step out of your comfort zone and try something new.
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).

Skills

Customer service

Teamwork

Initiative

IT systems confidence

Communication

Willingness to learn

Feedback receptiveness

Job description

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. So, if you’ve ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you.

As a Trainee Optical Assistant, you don’t need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.

Our store

Based in our Preston city centre store which is easily accessible by public transport

Our team

We have a wonderful team of dedicated people in our store ready and waiting for you to meet.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Salary up to £12.91 and a bonus scheme
• 37.5 hours per week - will include weekend working
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription tothe Headspace app
• Eyecareand hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant.These include:

• Passion for providing excellent customer service and making customers’ lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).

Find out more

If you’ve got all these skills, but there’s also some desirable experience that could set you apart from the competition if you have it. This includes:

• Previous experience in a fast-paced customer service environment
• Experience in optics or Audiology business
• Basic knowledge/experience of optical and/or Audiology terminology.