Trainee Optical Assistant

Specsavers; Hamilton; On-site; GBP 14,000 - 17,000; Full time

Benefits offered by this job

Pension scheme

Specsavers Perks

WeCare

Headspace

Eyecare discounts

Birthday leave

Enhanced family leave

Team bonus and incentives

Job summary

Specsavers in Hamilton is seeking an Optical Assistant to join our friendly retail store. You don’t need prior optics experience; you’ll help create an outstanding environment for customers and our team, ensuring every patient receives the best care possible.

The role offers strong training and development opportunities, a 38.75-hour week including one weekend day, and a beneficial package including a pension scheme, Specsavers Perks, WeCare support, Headspace access, eyecare discounts, a

Qualifications

• Passion for providing excellent customer service.
• Ability to work well in a team and take initiative.
• Good communication and listening skills.
• Willingness to learn and adapt in a retail optics environment.

Skills

Customer service

Teamwork

Initiative

IT systems

Communication

Willingness to learn

Job description

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. So, if you’ve ever considered a career in optics, this role could be perfect for you.

As an Optical Assistant, you don’t need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.

Our store

Based in our Hamilton store which has parking available and excellent transport links

Our team

We have a wonderful team of dedicated people in our store ready and waiting for you to meet.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Salary - Up to £12.91 depending on experience plus team bonus and incentives
• 38.75 hours per week - will include working 1 weekend day
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription tothe Headspace app
• Eyecareand hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant. These include:

• Passion for providing excellent customer service and making customers’ lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).

Find out more

There’s also some desirable experience that could set you apart from the competition if you have it.

• Previous experience in a fast-paced customer service environment
• Experience in optics or Audiology business
• Basic knowledge/experience of optical and/or Audiology terminology.

Checked all the boxes? This job will close when it's filled,