Trainee Optical Assistant

Specsavers; Selby; Remote; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Auto-enrolled pension with employer

Eyecare and hearcare discounts

Enhanced family leave and sickness pay

Job summary

Specsavers in Selby is seeking a motivated Trainee Optical Assistant to help create an outstanding store environment and ensure every patient receives the best care in our stores.

You do not need previous experience; training and development opportunities are provided, with a supportive team and a strong pension/benefits package. The role includes weekend work and 37.5 hours per week in a busy retail setting.

Qualifications

• Passion for providing excellent customer service and making customers' lives easier.
• Willingness to learn and develop in a fast-paced retail environment.
• Good communication and listening skills; open to feedback.

Responsibilities

• Deliver outstanding customer service in-store and support customers.
• Assist customers with product information and store guidance.
• Support day-to-day store operations and training within the team.

Skills

Customer service

Teamwork

Initiative

IT systems

Communication

Feedback openness

Job description

So, you're a proactive people person, passionate about retail and offering the best customer service? Sounds like you'd be a great fit here. So, if you've ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you.

As a Trainee Optical Assistant, you don't need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.

Our store

Based in our Selby store with excellent public transport links.

Our team

We have a wonderful team of dedicated people in our store ready and waiting for you to meet.

What's on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Salary - Up to £26,100 depending on experience
• 37.5 hours per week - will include weekend working
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Eyecareand hearcare discounts for you and your family
• Enhanced family leave and company sick pay

What we're looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant. These include:

• Passion for providing excellent customer service and making customers' lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we'll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).

Find out more

If you've got all these skills, but there's also some desirable experience that could set you apart from the competition if you have it. This includes:

• Previous experience in a fast-paced customer service environment
• Experience in optics or Audiology business
• Basic knowledge/experience of optical and/or Audiology terminology.