Trainee Operations Technician – Insurance, Hybrid

Howden; Greater London; Vor Ort; GBP 22.000 - 30.000; Vollzeit

Benefits dieser Stelle

Training program

Zusammenfassung

Howden is seeking a Trainee Operations Technician to join its London-based broking teams. You will provide technical and administrative support, helping process premium, policy and client data in line with Group policy and London Market requirements.

As you develop, you will take on broader activities, contribute to training, testing and project work, and help ensure accurate invoicing, data entry and documentation across our insurance processing workflows.

Qualifikationen

• Ability to follow defined processes and produce accurate, well‑documented work.
• Clear written and verbal communication, with confidence asking questions and sharing information with colleagues.
• Numeracy suited to premium, policy and invoicing activity.
• Ability to organise assigned tasks, maintain accurate records and elevate issues when support is required.
• Awareness of Lloyd’s, the wider London insurance market or insurance intermediary requirements.
• Familiarity with Acturis, LPAN production or Xchanging / DXC technology. Full training will be provided where required.

Aufgaben

• Support London-based broking teams with day-to-day technical and administrative queries.
• Assist with client administration, policy changes and invoicing, checking that information is accurate and complete.
• Help prepare London Market coverage and pricing documentation, including slips, quotes and indications.
• Complete data entry, credit-control and subjectivity follow-up, maintaining accurate records and escalating complex or urgent matters.
• Contribute to user documentation, system testing, training activities, data-integrity monitoring and project work.
• Take part in technical training and apply feedback to build your knowledge of insurance processes and systems.

Kenntnisse

Attention to detail

Clear communication

Numeracy

Task organisation

Insurance knowledge

Tools

Acturis

LPAN production

Xchanging

DXC technology

Jobbeschreibung

Howden is seeking a Trainee Operations Technician to join its London-based broking teams. You will provide technical and administrative support, helping process premium, policy and client data in line with Group policy and London Market requirements.

As you develop, you will take on broader activities, contribute to training, testing and project work, and help ensure accurate invoicing, data entry and documentation across our insurance processing workflows.