Trainee Operations Technician (Hybrid)

Howden; Budock Water; Hybrid; GBP 24,000 - 38,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Howden in London is recruiting a Trainee Operations Technician to provide technical and administrative support to London-based broking teams. You will help maintain premium, policy and client processing in line with group policy and London Market requirements.

You’ll receive training to develop your technical knowledge of insurance processing. Your work will connect broking colleagues, internal teams and external parties, helping documentation, invoicing and other tasks progress accurately and

Qualifications

• Ability to follow defined processes and produce accurate, well-documented work.
• Clear written and verbal communication, with confidence asking questions and sharing information with colleagues.
• Numeracy suited to premium, policy and invoicing activity.

Responsibilities

• Support London-based broking teams with day-to-day technical and administrative queries.
• Assist with client administration, policy changes and invoicing, checking that information is accurate and complete.
• Help prepare London Market coverage and pricing documentation, including slips, quotes and indications.
• Complete data entry, credit-control and subjectivity follow-up, maintaining accurate records and escalating complex or urgent matters.
• Contribute to user documentation, system testing, training activities, data-integrity monitoring and project work.
• Take part in technical training and apply feedback to build your knowledge of insurance processes and systems.

Skills

Attention to detail

Numeracy

Communication

Organisational skills

Lloyd's knowledge

Tools

Acturis

LPAN production

Xchanging / DXC

Job description

Howden in London is recruiting a Trainee Operations Technician to provide technical and administrative support to London-based broking teams. You will help maintain premium, policy and client processing in line with group policy and London Market requirements.

You’ll receive training to develop your technical knowledge of insurance processing. Your work will connect broking colleagues, internal teams and external parties, helping documentation, invoicing and other tasks progress accurately and