London Market Operations Technician - Data & Invoicing

Howden Group Services Limited; Greater London; Ibrido; GBP 34.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid working

Flexible hours

Descrizione del lavoro

Howden Group Services Limited is seeking an Operations Technician to support London-based broking teams with technical and administrative processing. You will ensure accurate premium, policy and client processing, adhering to Group policy and London Market requirements.

You will also help develop technical capability across the team, manage invoicing, data integrity, and liaise with internal and external parties. Strong communication and Lloyd’s market experience are essential.

Competenze

• Experience with London Market insurance processing and Lloyd's processes.
• Ability to explain technical information clearly.
• Auditing, checking or supervising work for accuracy, completeness and compliance.
• Clear written and verbal communication with numeracy for premium, policy and invoicing activity.
• Experience using Acturis, LPANs or Xchanging / DXC technology.

Mansioni

• Coordinate technical processing from documentation and invoicing through to data integrity and issue resolution.
• Share knowledge through testing, training and project activity.
• Act as the main liaison for London-based broking teams, providing technical guidance and resolving day-to-day queries.
• Manage client administration, policy changes and invoicing, ensuring outputs are accurate and timely.
• Coordinate London Market coverage and pricing documentation with internal and external interested parties.
• Complete data entry, credit control and subjectivity follow-up, maintaining accurate records and escalating urgent issues.
• Contribute to user documentation, system testing, training delivery, and project work.

Conoscenze

London Market processing

Technical communication

Numeracy for premium/invoicing

Auditing/quality control

Interpretation of FCA requirements

Acturis / LPANs / Xchanging

Formazione

Industry-related qualification

Strumenti

Acturis

LPANs

Xchanging / DXC technology

Descrizione del lavoro

Howden Group Services Limited is seeking an Operations Technician to support London-based broking teams with technical and administrative processing. You will ensure accurate premium, policy and client processing, adhering to Group policy and London Market requirements.

You will also help develop technical capability across the team, manage invoicing, data integrity, and liaise with internal and external parties. Strong communication and Lloyd’s market experience are essential.