Trainee Credit Controller

Yolk Recruitment Ltd; Port Talbot; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Full training and development

Career progression opportunities

Company pension scheme

Generous holiday allowance

Friendly, supportive working culture

On-the-job coaching

Job summary

Yolk Recruitment Ltd is seeking a motivated Trainee Credit Controller in Port Talbot. This entry‑level role offers training and support to begin a career in finance and accounts.

You will work with the finance team, learning credit control processes, contacting customers, and helping manage invoices and payments. A GCSE in Maths and English is required, with Excel familiarity preferred.

Qualifications

• GCSE Maths and English required or equivalent.
• Previous office or customer service experience beneficial but not essential.

Responsibilities

• Contact customers by phone and email to discuss outstanding invoices.
• Build and maintain positive relationships with customers.
• Allocate incoming payments and update customer accounts.
• Assist with account reconciliations and resolve payment queries.
• Maintain accurate financial records and customer information.
• Support the wider finance team with administrative tasks.
• Learn credit control processes and best practices.

Skills

Communication skills

Team player

Eager to learn

Education

GCSE Maths and English

Tools

Microsoft Excel

Job description

Trainee Credit Controller

Location: Port Talbot
Job Type: Full-Time, Permanent
Salary: £26,000 - £28,000 per annum (depending on experience)

Start Your Career in Finance

We're looking for a motivated and enthusiastic Trainee Credit Controller to join our finance team in Port Talbot. This is an excellent opportunity for someone looking to begin a career in finance and accounts. Whether you're a recent college or university graduate, changing careers, or have some office experience, we'll provide the training and support you need to succeed.

The Role

As a Trainee Credit Controller, you'll work closely with our experienced finance team, learning all aspects of credit control while helping to ensure customer accounts are managed efficiently.

Your responsibilities will include:

• Contacting customers by phone and email to discuss outstanding invoices.
• Building and maintaining positive relationships with customers.
• Allocating incoming payments and updating customer accounts.
• Assisting with account reconciliations and resolving payment queries.
• Maintaining accurate financial records and customer information.
• Supporting the wider finance team with administrative tasks.
• Learning credit control processes and best practices.

About You

We're looking for someone who is:

• Eager to learn and develop a career in finance.
• Confident communicating with customers by phone and email.
• Organised with excellent attention to detail.
• Comfortable using Microsoft Office, particularly Excel.
• Reliable, professional, and able to work well as part of a team.
• Educated to GCSE level (or equivalent), including Maths and English. Previous office or customer service experience is beneficial but not essential.

What We Offer

• Salary of £26,000 - £28,000 per annum.
• Full training and ongoing development.
• Career progression opportunities within the finance team.
• Company pension scheme.
• Generous holiday allowance.
• Friendly, supportive working environment.
• On-the-job coaching from experienced finance professionals.