Credit Controller

Yolk Recruitment Ltd; Port Talbot; On-site; GBP 17,000 - 29,000; Full time

Benefits offered by this job

Profit sharing

Company pension

Employee discount scheme

Company social events

Free on-site parking

Sick pay

Job summary

Port Talbot, UK-based Credit Controller role with salary up to £28,500 + profit share. You will manage your own customer ledger and chase payments to support healthy cash flow within a well-established organisation.

Whether you have credit control experience or come from a finance/customer service background, this role offers long-term career prospects, a supportive team, and opportunities to develop key relationships while contributing to commercial outcomes.

Qualifications

• Previous Credit Control experience would be advantageous but is not essential.
• Experience within finance, accounts or a customer service environment.
• Excellent communication and negotiation skills.
• Strong organisational skills and attention to detail.
• Confident using Microsoft Office.
• A proactive, self-motivated approach with the ability to manage your own workload.
• Someone who enjoys building relationships whilst achieving positive commercial outcomes.

Responsibilities

• Managing your own portfolio of customer accounts.
• Chasing outstanding debt by telephone, email and written correspondence.
• Building and maintaining positive relationships with customers.
• Investigating and resolving invoice and payment queries.
• Managing agreed payment plans through to completion.
• Processing customer payments over the telephone.
• Recording all customer communications accurately.
• Escalating overdue accounts where appropriate.
• Maintaining accurate customer records and account documentation.
• Supporting the wider finance team with general administrative duties.

Skills

Communication skills

Negotiation

Organisational skills

Self-motivation

Relationship building

Tools

Microsoft Office

Job description

Port Talbot | Up to £28,500 + profit share

Are you looking to build your career in credit control with a stable, growing business that values its people?

Yolk Recruitment is partnering with a well-established organisation to recruit a Credit Controller for their finance team in Port Talbot. This is an excellent opportunity to join a successful business where you'll be trusted to manage your own customer ledger, build strong relationships and play a key role in maintaining healthy cash flow.

Whether you already have credit control experience or have worked within a finance or customer-focused environment and are looking to specialise, this role offers excellent long-term career prospects.

The Role

Reporting to the Regional Credit Manager, you'll take ownership of a portfolio of customer accounts, ensuring payments are collected efficiently whilst providing an outstanding level of customer service.

Key Responsibilities

• Managing your own portfolio of customer accounts.
• Chasing outstanding debt by telephone, email and written correspondence.
• Building and maintaining positive relationships with customers.
• Investigating and resolving invoice and payment queries.
• Managing agreed payment plans through to completion.
• Processing customer payments over the telephone.
• Recording all customer communications accurately.
• Escalating overdue accounts where appropriate.
• Maintaining accurate customer records and account documentation.
• Supporting the wider finance team with general administrative duties.

What We're Looking For

• Previous Credit Control experience would be advantageous but is not essential.
• Experience within finance, accounts or a customer service environment.
• Excellent communication and negotiation skills.
• Strong organisational skills and attention to detail.
• Confident using Microsoft Office.
• A proactive, self-motivated approach with the ability to manage your own workload.
• Someone who enjoys building relationships whilst achieving positive commercial outcomes.

What's on Offer

• Salary up to £28,500.
• Profit sharing scheme.
• Company pension.
• Employee discount scheme.
• Company social events.
• Free on-site parking.
• Sick pay.
• The opportunity to join a supportive finance team with genuine long-term career prospects.