Trainee Credit Controller

Allscreens Nationwide Ltd; Bloxwich; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Disability Confident employer scheme

Job summary

IPS Group Limited is seeking a proactive Credit Controller to join a growing team in a role focused on managing customer accounts and reducing aged debt. You will build strong relationships with clients, insurers and colleagues while supporting Account Executives and the Finance team to resolve queries and deliver a top-tier customer experience.

The role emphasizes accuracy, multi-tasking, and proactive process improvements within a friendly insurance services environment.

Qualifications

• Experience in credit control, accounts receivable or similar finance role.
• Confident communicator with a professional approach.
• Organised and able to manage multiple priorities.
• Strong relationship-building with clients and internal teams.
• Detail-oriented and proactive problem solver.
• Proficient with finance systems and Excel.

Responsibilities

• Proactively managing and reducing aged debt across a varied client portfolio via phone, email and letter.
• Building strong working relationships with clients and internal teams.
• Investigating and resolving payment queries promptly.
• Allocating receipts and maintaining accurate customer account records.
• Producing debtor reports and supporting month-end processes.
• Working collaboratively with Account Executives to resolve outstanding issues.
• Identifying opportunities to improve credit control processes and efficiencies.
• Ensuring compliance with company procedures and FCA standards.

Skills

Credit control

Accounts receivable

Professional communication

Organised and accurate

Relationship management

Excel

Job description

Are you an organised, proactive, and customer-focused professional who enjoys building relationships and making a difference? We're looking for a Credit Controller to join our client’s growing team and play a key role in supporting both their clients and their business.

This is more than a collections role, it's an opportunity to become a trusted partner, helping clients manage their accounts while contributing to the continued success of a friendly and ambitious team.

As the Credit Controller, you'll ensure outstanding balances are collected efficiently while maintaining excellent relationships with clients, insurers, and colleagues.

You'll work closely with the Account Executives and Finance team to resolve queries, reduce aged debt, and help deliver a first-class customer experience.

Duties of Credit Controller:

• Proactively managing and reducing aged debt across a varied client portfolio via phone, email and letter
• Building strong working relationships with clients and internal teams.
• Investigating and resolving payment queries promptly.
• Allocating receipts and maintaining accurate customer account records.
• Producing debtor reports and supporting month-end processes.
• Working collaboratively with Account Executives to resolve outstanding issues.
• Identifying opportunities to improve credit control processes and efficiencies.
• Ensuring compliance with company procedures and FCA standards.

We're looking for someone who is:

• Experienced in credit control, accounts receivable or a similar finance role.
• A confident and professional communicator.
• Organised, accurate and able to manage multiple priorities.
• Skilled at building positive relationships while having confident payment conversations.
• A proactive problem solver with excellent attention to detail.
• Comfortable using finance systems and Microsoft Office, particularly Excel.

Experience within insurance or financial services is desirable but not essential—we value attitude and willingness to learn.

If you're looking for a role where your contribution is recognised and where you can develop your career in a thriving insurance business, we'd love to hear from you.

Proud member of the Disability Confident employer scheme

Trainee Credit Controller

Company: IPS Group Limited Salary: £27,000 - £28,000 Hours: Full-time Location: Harden, LS1 Job type: Permanent Posting date: 19 Aug 2026 Closing date: 17 Sept 2026

Summary

Are you an organised, proactive, and customer-focused professional who enjoys building relationships and making a difference? We're looking for a Credit Controller to join our client’s growing team and play a key role in supporting both their clients and their business.

This is more than a collections role, it's an opportunity to become a trusted partner, helping clients manage their accounts while contributing to the continued success of a friendly and ambitious team.

As the Credit Controller, you'll ensure outstanding balances are collected efficiently while maintaining excellent relationships with clients, insurers, and colleagues.

You'll work closely with the Account Executives and Finance team to resolve queries, reduce aged debt, and help deliver a first-class customer experience.

Duties of Credit Controller:

• Proactively managing and reducing aged debt across a varied client portfolio via phone, email and letter
• Building strong working relationships with clients and internal teams.
• Investigating and resolving payment queries promptly.
• Allocating receipts and maintaining accurate customer account records.
• Producing debtor reports and supporting month-end processes.
• Working collaboratively with Account Executives to resolve outstanding issues.
• Identifying opportunities to improve credit control processes and efficiencies.
• Ensuring compliance with company procedures and FCA standards.

We're looking for someone who is:

• Experienced in credit control, accounts receivable or a similar finance role.
• A confident and professional communicator.
• Organised, accurate and able to manage multiple priorities.
• Skilled at building positive relationships while having confident payment conversations.
• A proactive problem solver with excellent attention to detail.
• Comfortable using finance systems and Microsoft Office, particularly Excel.

Experience within insurance or financial services is desirable but not essential—we value attitude and willingness to learn.

If you're looking for a role where your contribution is recognised and where you can develop your career in a thriving insurance business, we'd love to hear from you.

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.