Trainee Claims Assessor - Hybrid Training Path

Unum UK; Basingstoke; Hybrid; GBP 22,000 - 29,000; Full time

Benefits offered by this job

Bonus

Pension scheme

Life insurance

Medical insurance

Income protection

Remote GP access

Nutrition coaching

Personal training

Unlimited mental health support

Medical 2nd opinion

28 days holiday (with buy/sell option)

Job summary

Unum UK is hiring a Trainee Claims Assessor in the UK. The role involves learning to assess claims with medical and policy knowledge, delivering empathetic customer updates, and collaborating with the Claims team while managing your own caseload.

Full training is provided, with a supportive environment and opportunities to develop essential skills in a growing benefits provider. The position follows a hybrid work model with in-office days.

Qualifications

• Curious and analytical mindset with ability to investigate.
• Strong communication skills, written and spoken, customer-focused.

Responsibilities

• Assessing claims using medical and policy knowledge.
• Deliver clear, empathetic updates to customers throughout the claims process.
• Work with colleagues across the Claims department while managing your own caseload.
• Build and maintain strong relationships with clients and stakeholders.

Skills

Curious and analytical

Strong communicators

Organised and resilient

Empathetic and professional

Job description

Unum UK is hiring a Trainee Claims Assessor in the UK. The role involves learning to assess claims with medical and policy knowledge, delivering empathetic customer updates, and collaborating with the Claims team while managing your own caseload.

Full training is provided, with a supportive environment and opportunities to develop essential skills in a growing benefits provider. The position follows a hybrid work model with in-office days.