Hybrid Claims Assessor in Training Start a Career

Unum Ireland; Basingstoke; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Pension scheme

Life insurance

Medical insurance

Remote GP access

Mental health support

Holiday buy/sell (up to 5 days)

Job summary

Unum UK is hiring a Trainee Claims Assessor in the UK. The role, based in Basingstoke or Dorking with hybrid work (8 days in the office per month), includes full training and ongoing support to manage and assess claims using medical and policy knowledge.

You will communicate with customers, collaborate with the Claims team, and strive for service excellence while handling your own caseload. The successful candidate will join a supportive workplace that values empathy, meticulous attention to

Qualifications

• Curious and analytical mindset for investigating claims.
• Strong communication skills for customer updates.
• Organised and resilient to manage caseloads in a fast-paced environment.

Responsibilities

• Assessing claims using medical and policy knowledge.
• Provide clear, empathetic updates to customers throughout the process.
• Collaborate with Claims department colleagues while managing your own caseload.
• Deliver service excellence and build relationships with clients and stakeholders.

Skills

Curious

Analytical

Strong communicators

Organised

Empathetic

Professional

Job description

Unum UK is hiring a Trainee Claims Assessor in the UK. The role, based in Basingstoke or Dorking with hybrid work (8 days in the office per month), includes full training and ongoing support to manage and assess claims using medical and policy knowledge.

You will communicate with customers, collaborate with the Claims team, and strive for service excellence while handling your own caseload. The successful candidate will join a supportive workplace that values empathy, meticulous attention to